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Able Maids Ltd, Edmonton Reviews (22)
I have used Able Maids for around 10 years. Never had any issues and they have always left my house sparkling clean. I am not sure about all these reviews and who has written them. I am a real long time satisfied customer, and can whole heartedly recommend them.
Poor, poor, poor
Booked a month ahead for a move out clean. Appointment was for 10:30. When they didn't arrive I called Kary at Able and he said the earliest they would be there was 1:30 as they were at a move out clean. I told him that was unacceptable as I was leaving town in the morning and had things to do in the afternoon. He flipped out and started yelling at me and then hung up on me. I ended up doing the clean myself, and being a senior, it was quite an ordeal. After using their service for 15 years this is the way I get treated!!!!!
How are they still in business???
Very likely the WORST excuse for a cleaning slash maid service in all of Alberta. Perhaps anywhere in the country. My wife and I should've believed the reviews that gave this 'company' one or zero stars. But, we like to give everyone the benefit of the doubt and judge for ourselves. As others have written about Able Maids (what a misnomer that is!!!), don't ever, ever, ever hire this outfit. And by all means if you're silly enough to leave something - anything - of value lying around, it won't be there when you return home. Guaranteed. As another reviewer wrote a few months ago, they lost something while the Able Maids team was allegedly cleaning. Kerry - the incompetent owner slash manager slash operator of this 'business' - said it was his customer's fault, that they'd misplaced the item. Funny...we had the same thing happen. We, mistakenly, left something of monetary and more importantly sentimental value out while the three 'maids' were cleaning our condo. Next day, my wife realizes the item's disappeared. I can assure you she did not misplace it. After several attempts to contact Kerry, I'm still waiting for an email reply, and a returned phone call. Brutal customer service. Abominable cleaning. Not to be trusted. A complete rip off. Stay far, far, FAR away from "UNable Maids."