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137 King St W, Dundas, ON
1 reviews
Claim this business Last updated: Over a year ago
Listed in: Lumber Yards
About Rona

The Canadian How-To People. Go to full description...

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Rona, Dundas Reviews (1)

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By Matt on Oct 14, 2014
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As Canadians, we’d really prefer to encourage the use of our Canadian companies to boost our economy, but with RONA we suggest taking your business elsewhere. We just went through a proposed 1-week kitchen renovation that turned out to be a 6-week nightmare renovation from Hell! To start, we lost complete access to our kitchen for 5 days as the delivery men just piled our boxes in the kitchen and no one came to even start unpacking them for 5 days. They tore our kitchen down in one day, but due to production hold ups we had no water in the kitchen for 2.5 weeks and were left doing dishes in our bathroom shower. Production was even longer due to the designer mishap for our corner space requiring an ordered standing cupboard (it would not even stand there because of our windowsill). Furthermore, he then turned around and said it was my wife’s fault despite the fact that he was the one with the measuring tape and he measured it. Upon our first complaint after a frame around our dishwasher fell off in 24 hours and they were already a week over their proposed time frame, the manager promised compensation, but then changed his word and said it was part of the renovation and was to be expected. The sub contracted company (who arrived without tools 1 day, screws another, no more than 3 hours of work on site, never 2 days consecutive, left 1 day early for cutting and then didn’t show for 2 more for more cutting) MJ Construction left a big mess in our underground parking which I had to pay the cleaner to get rid of as I’m disabled and could not do it myself while my wife was at work. This company seemed unable to complete any aspect of this job with competence. After our frustration with the work ethic grew, we hired elsewhere for the painting which cost us more as the painters had to take an extra day fixing the patching job and botched tile work before they could even prime the kitchen to paint. As well as having a plumber come in to replace the broken cold water shut off (which they never mentioned) on top of fixing the kitchen faucet pipe connections that MJ Construction installed during the job. We recommend you take your money elsewhere to avoid going through a nightmare renovation with a sub-par job and find someone that will leave you with a respectable kitchen.
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RONA is the largest Canadian distributor and retailer of hardware, home renovation and gardening products. RONA operates a network of 642 franchised, affiliated and corporate stores of various sizes and formats. With more than 26,000 employees working under its family of banners across Canada and more than 14 million square feet of retail space, the RONA store network generates close to $6 billion in annual retail sales.
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