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Atelier Jean Guglia & Fils, Montréal Reviews (1)
Service is very bad, I took my mower to them beginning of June, no news until July when I went there to inquire about it. they told me "we did not have time to check it", one week later they called me and told me it is the fuse, and the fuse is not covered by the warranty and will cost me around $60, but if we order the whole piece, the warranty will cover it.
Another month later, that is mid August they called me to tell me it is the charger, and again the charger is not covered by the warranty and they prepared an invoice of over $100 for the charger aside from the $40 that I paid as a security deposit in the beginning. I told that is not fair and there was nothing to do with the charger. they confiscated (stole) my $40, and why "stole": because when I called Ryobi they told me the charger is under warranty and it is clearly indicated in the mower's manuals and not only that, the respectful company "RYOBI" sent me by expedited mail the charger without any charge. this is the service I got from Atelier Guglia Jean & Fils and how they robbed me of $40
Another month later, that is mid August they called me to tell me it is the charger, and again the charger is not covered by the warranty and they prepared an invoice of over $100 for the charger aside from the $40 that I paid as a security deposit in the beginning. I told that is not fair and there was nothing to do with the charger. they confiscated (stole) my $40, and why "stole": because when I called Ryobi they told me the charger is under warranty and it is clearly indicated in the mower's manuals and not only that, the respectful company "RYOBI" sent me by expedited mail the charger without any charge. this is the service I got from Atelier Guglia Jean & Fils and how they robbed me of $40