Claim this business
Last updated: 2 months ago
Listed in:
Medical Laboratories
Contact information
Today: 7:30am - 5:30pm
▼
Gamma Innovation Limited , California Reviews (19)
What is the point of a phone if you never answer. It makes it impossible to get information if they won't pick up the phone.
Most of the staff are very friendly especially Sherri, good worker and fast. I have major issues with this one named Ellen. I've hD 3 issues with this one and will be addressing to her boss. Do nt know how this person got the position to work here. Lazy, loves to socialize and is rude. Doesn't seem to care if it's busy she's just la la la. Putters around.
Sherri is the best! the other ladies are very diligent as well. I have to say I used the gamma care app this time and it was a time saver! You check in and the app gives you an estimated wait time. No more hour wait. I was in and out! As I was leaving a huge crowd came rushing in best to go before 9am
Last 2 times I've been the ladies refused to use a specific needle on me that I requested which then resulted in major bruising. Last lady stated she would never recommend to use my veins on my one arm because she couldn't get any blood from it.... Never had any issues with anyone else using that vein.
thank you to the person who made me aware then hours aren't correct in the website.
they should up date the site.
PLEASE CALL AND LISTEN TO THE TIMES
they should up date the site.
PLEASE CALL AND LISTEN TO THE TIMES
I went on-line and checked the business hour for 849 Upper Wentworth. Hours for Friday posted as open until 5:00 pm on this very page. Got there at 4:20 pm to find they close at 4:00 pm. Please change your hours on-line as it was an inconvenience.
Did all the old employees retire! The newer employees like to talk. I walked into the place, was not busy about 15 people waiting and i waited an hour to have my blood done! One lady was trying to selling Robbie burns tickets to a patients and then took that person in first. I guess if I bought a ticket I would have got better service. There was a man and a africian lady at the desk, sitting talking while 2 ladies ran their butts off. I never have had a bad experience before with the regular staff. WHERE ARE THEY?
A lot of people think they don't pick up the phone and I was one of them the first couple of times I called to get some info. The phone rings and then you get a message telling you to press star *, and it gives the usual hours info. But it also says that if you have a specific question regarding that location, press '1' which I did, and an actual human quickly answered and I got the info I needed...
Ive been going here for years always nice friendly staff best of all lady named SHERRI nicest tec. if you want professtional ask for SHERRI WITH RED HAIR.
I love this place! Bright and clean! The staff are fast and friendly. Yes, the PRIVATE lot charges for parking, but if you park by the LCBO store it's free to park, and you can hit the Tim Hortons drive through on your way out if you park on that lot...
A friend of mine twice got incorrect test results sent to his doctor. His doctor said it was absolutely impossible for his results to be exactly the same as his previous test. The next time 2 requisitions were taken in, one with 18 areas to be checked. The other had 3 areas. On both requisitions there was only the the 3 areas tested.
This could be life or death for some people !!
The staff seems to be more concerned about socializing with each other than the long back log of people waiting.
This could be life or death for some people !!
The staff seems to be more concerned about socializing with each other than the long back log of people waiting.
I was recommended this lab by my girlfriend because I was terrified, she said the girls here where amazing. Yes, very busy but efficent! The technican Nadine made me cry because I was laughing so hard and totally forgot all about the needle. The atmosphere was awesome, its seems like a fun place to work! I recommend this lab to everyone.
I used this lab for years as my doctor was in the same building, Some staff spend way too much time socializing with each other rather than working. I have seen huge waiting lines and technicians waiting for the paperwork to be provided while reception staff talk about non-work related things. Need a strong manager to keep staff focused
All the girls here are usually very friendly and although it often seems over crowded they get everyone in and out rather quickly .. You have to be a real miserable person to begin with to have any issues with this place ... The parking is no big deal,, it is cheap ,, or simply park across the street or beside the liquor store... ;)
It is frustrating that you have to pay for parking because that's why I chose to go up the mountain instead of the ones downtown which are closer to me. However I parked at the plaza behind so it wasn't too far away. As far as the actual service it was quick even though they were at #81 when I arrived and I was #96. It only took about half an hour from waiting to finishing up. Also I didn't even feel her put the needle in. It was by far the best experience having my blood taken.
I just went there to learn that you have to pay for parking. I do not know any other business in the Hamilton mountain area where you have to pay for parking. Of course, you may park at the Fortino's plaza across the street, but why would you support a business that does not offer parking? There is an excellent lab at the Fennel Ave. and Upper Gage plaza with plenty of parking.
I have been going to this lab for about 20 years. Yes, they do pick up the phone when they can (I assume they are too busy to answer at times). Staff are consistently professional and efficient. I have also found them to be very empathetic in situations, and this makes undergoing tests a little easier.
Do not try to phone them because they DO NOT pick up??
I don't understand why they have a phone number if they NEVER answer it!
I mean literally they never pick up!
I don't understand why they have a phone number if they NEVER answer it!
I mean literally they never pick up!
Punctual and with good hours. Accomodating and empathetic to blood testing clients.clients
Additional business details
Email address:
info@gammainnovationltd.com