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Rinx Entertainment Centre

65 Orfus Rd, North York, ON
20 reviews
Business claimed Last updated: Over a year ago
About Rinx Entertainment Centre

RINX is a 150,000 square foot privately booked entertainment complex. We are equipped with Meeting Rooms, Party Rooms, Conference Facilities and an Event Hall. Go to full description...

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416-783-0501
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Rinx Entertainment Centre, North York Reviews (20)

4
20 reviews
5 Star
15
4 Star
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3 Star
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2 Star
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1 Star
5
By noushin on Mar 13, 2018
HORRIBLE experience. I booked them for a corporate event and played 4 games, had lunch and drinks. Two of the games were broken (Cyber sports and Time freak) and the coordinator gave us wrong vests and ruined our laser tag game. When I told him, he said: "yea so we're moving to your next game now". They have charged me extra and I've been unsuccessful to get a hold of them since Friday. This has been by far THE WORST corporate event I have organized for our company.
By Coquelicot Hammerhead-shark on Jun 02, 2016
My sons birthday was at RINX. The staff were terrible in every way. They had no idea what was happening, they didn't care to engage with the kids and help them with the activities, and the food was late. I called management A number of times to complain and surprisingly the manager never called back!
By Cobalt Antelope on Mar 22, 2016
If you are considering hosting a party at Rinx, do think about that really well. They boast on their website as being home to newly renovated party rooms. The birthday coordinator, Shauna, even has this byline on her email signature: All New Party Rooms & Ask about our NEW Glow in the Dark Party Room! Do not be fooled. Not all party rooms are renovated and when I made mention of this at the party and after the party - they hide behind the comment "we don't guarantee" any rooms when we book parties. It has nothing to do with guaranteeing rooms and has more to do with misrepresenting their company on the website. So do not book with them. Awful customer service.
By annonmouse on Jul 14, 2014
I just hit the minimum of 12 people, and when I said I was ready to book the appointment I was ignored. I do understand you cater mostly to large groups, but if you're not going to bother with a group of 12 then please raise your minimum.
Comment by Rinx on Jul 14, 2014
Hi Annonmouse - On behalf of Rinx my apologies for any miscommunications. Thank you for choosing Rinx! We would love to help with your event. Please call us at the office 416.410.7469 so we can get you booked. We are here until from 11am-7pm Monday-Thursday.
By YMCA Kids Group Crayfish on Mar 13, 2014
Great Selection of activities. Our coordinator was incredible and very helpful. All the staff were very friendly and great with the kids. We all had an incredible time and hope to return soon!
By Jon Dormouse on Feb 12, 2014
Hi Joelle - I apologize for not having had the chance to introduce myself on Sunday at our event but I was eager to pass along a note to thank you. The event was incredible. The staff at RINX were exceptional and the Reena clients had an amazing day. We are all very grateful for the assistance in pulling off this event on their behalf. We will be in touch around this time next year to do it again!

Best,

Jon
Foundation Markets Inc.
By Coquelicot Skunk on Feb 10, 2014
On behalf of the team at Kobo, I wanted to extend a heartfelt thanks for making our event so fantastic! From the initial planning stages right through to execution, this was an extremely well run event. The food was excellent and your team had every detail well in hand so that it was a seamless experience for us. The feedback from all of the families was overwhelmingly positive!

Shauna was a great person to work with and we would definitely not hesitate to hold an event at Rinx again! Looking forward to working with you again on another great event!

Team Kobo
By Ottilia Rattlesnake on Dec 06, 2013
Hi Joelle,

We had a wonderful time at RINX last night!! Thank you for organizing and making sure we had a good time!

The games kept us busy for a long time and we all enjoyed the energy of the activities. We are still discussing them this morning…..

The food was good too and we all enjoyed the variety of wings. The customized drink feature was a nice surprise for everyone. Thank you for the effort to find and print the company logo on the picture frames.

A number of us really loved the Graffiti game but missed out on printing the pictures taken and were enquiring if you can email digital copies of the pictures.
Waiting to hear about the final numbers for the Open Bar.
Once again thank you for a lovely evening.

Ottilia.
White Clarke Group
By Lily Dadoun Alpaca on Sep 14, 2013
Hi there,
I just wanted to take this time to personally thank you and your staff for the wonderful experience we had with our son Matthews Bar Mitzvah last Sunday.

It was our first family event, and with my lack of experience, I have to say, your event planner Shayna List was incredible.She was beyond helpful, organized, professional, and managed to make me feel that everything was planned and organized throughout the planning process, and it certainly was!! She helped me with every aspect of this event. I couldnt have asked for a better planner.

All of your event staff including the food servers was very courteous and helpful as well!!

Thank you for a very enjoyable evening. I am still smiling!

Regards,
Lily Dadoun
By Donnica Swan on May 06, 2013


Please rate the quality of service you received from your coordinators:

> 5 (excellent)

Was your coordinator(s):

> Courteous? YES

Please rate the quality of your activities:

> 5 (excellent)

Comments about your activities:

KIDS LOVED IT .....

Please rate the quality of your food:

> 5 (excellent)

Comments regarding your food:

EVERYONE ASKED WHERE I GOT THE PIZZA FROM BECAUSE IT TASTED SO GOOD
Please rate your overall experience at RINX:

> 5 (excellent)

Do you plan to return to RINX?

VERY GOOD AND I GAVE OUT FLYERS IN EACH PARTY BAG THAT I SEND HOME WITH THE KIDS
ALSO POSTED PHOTOS AND RECOMMEND TO FRIENDS AND FAMILY ON FACEBOOK

IN OTHER WORDS YES 100% I WOULD RETURN

Thanks! :)
By Auburn Boa on Nov 12, 2012
I just wanted to take this time to personally thank you and your staff for the wonderful experience we had with our son Bar Mitzvah.

It was our first family event, and with my lack of experience, I have to say, your event planner Shayna List was incredible. She was beyond helpful, organized, professional, and managed to make me feel that everything was planned and organized throughout the planning process, and it certainly was!! She helped me with every aspect of this event. I couldnt have asked for a better planner.

All of your event staff including the food servers was very courteous and helpful as well!!

Thank you for a very enjoyable evening. I am still smiling!
By katherine joness on Mar 08, 2012
We had our staff holiday party in one of Rinx's private bowling alleys. We bowled and played the time freak game (cardio!). The whole team had a great time, we bowled and had drinks. The Rinx staff was pleasant and accommodating. The private party rooms are great when you want to hang out with your own crowd.

Thanx Rinx!
By gtr550 on Nov 26, 2011
the food was terrible, I dont mind paying a premium for the food but the problem is that the food is so bad its not even worth a dollar, I think they make their food a week in advance and wait until its sold.
Comment by Rinx on Nov 28, 2011
I am sorry your experience with the food at Rinx was unsatisfying. I would like to discuss this matter with you in more detail, please give me a call at (416) 410-7469 ext. 32.
Sincerely,
Patricia
By timt on Oct 30, 2011
Had a wonderful time at Rinx tonight. The game was fun and the staff go out of there way to make sure everyone has a good time. Will definitely consider them for future parties.
By Cardinal Zebra on Sep 27, 2011
"Excellent – we come yearly for Jacob’s birthday."
Jacob’s mom (12-years-old)
By Cyan Salamander on Sep 27, 2011
"This is our 3rd time having our children’s party here. I am very impressed with the consistency of service every time."
Andrew’s mom (9-years-old)
By Bistre Giraffe on Sep 27, 2011
The kids thoroughly enjoyed it."
Francesco’s mom (7-years-old)
By Black Tigon on Sep 27, 2011
"Our staff are still commenting positively on the day. Hats off to you and the RINX staff for pleasing a diverse group of 350 people. You’ll be sure to see us again."
Royal Bank of Canada
By Black Duck on Sep 27, 2011
"We have only heard positive comments from everyone who attended – everyone enjoyed the venue and the activities, with plenty of mingling among employees from the various site."
Sun Life Financial
By Azure Muskox on Sep 20, 2011
"I'd also like to thank you for a wonderful event. Everyone had a great time. You and your staff are absolutely fabulous and you did a fantastic job truly going above and beyond."

Mackenzie Financial
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Additional business details

Email address: info@rinxtoronto.com
RINX is Canada's only indoor amusement facility to offer private rentals on; Glo-in-the-dark Mini Golf, Lazer Tag, Cosmic Mini-Bowling, Billiards Lounge, a Roller Rink, 3 NHL quality Ice Rinks, and complete catering (LLBO). This year we are proud to introduce the addition of six 10-pin regulation size Bowling Lanes and two first-in-Toronto interactive games; TimeFreak and Balladium.RINX can accommodate groups from 12 to 2,000 people,and whether it is a social party, youth group, milestone celebration or large corporate event, we have packages to suit every budget. RINX is open 24 hours a day 7 days a week by reservation only. Our “by reservation” system guarantees that your party or corporate event is private and custom tailored to your group.Our creative and professional team will help make your event an enormous success. Come in for a tour of the facility and take advantage of our complimentary event planning service. Our creative team will help make your event a huge success!For a fun and exciting place to have your next special event; just think RINX...and we'll do the rest! RINX is a reservation based facility. To book your event today call (416) 410-RINX (7469).
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