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Michael Anthony Jewellers

187 Kingsway Garden Mall NW, Edmonton, AB
2 reviews
Claim this business Last updated: Over a year ago

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780--47-9-27
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Michael Anthony Jewellers, Edmonton Reviews (2)

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By woodsman on Feb 07, 2012
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I have had the best customer service from Michael Anthony's that I have ever had from any jewellery store. They actually listen to what the needs of the client are!! I was never pushed into going beyond my budget and I was treated like a real person. I will never go anywhere else now. I bought my wife's engagement ring here and now whenever I buy her any jewellery, it is my go to place. I had been looking everywhere and talked to them all before I decided. Real people make the difference.
By tacan101 on Oct 25, 2008
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I have purchased several rings from Michael Anthony's all of which were beautiful. After having an engagement ring for less than a year one of the mounts broke and the diamond was lost. I called Michael Anthony's to see what they would do and they said that it could only be my fault the ring broke and that they would do nothing to help me. I took the ring to another Jeweler to see what he thought of it and if he could see any reason the diamond would fall out. He said that the claws looked to be improperly cut (more than 1/2 way through) weakening their structure. He stated that it would be irresponsible to allow a ring in such shape to be sold. After several conversations with Michael Anthony’s they still completely unwilling to do anything to fix the situation and often ignore my calls for weeks. I find this funny because when I bought the rings they told me how they stood behind all of their products and would replace stones of they came out. I am very disappointed with their service and would strongly recommend against buying any of their products.
Comment by JoLynn on Feb 23, 2009
This is what happened to me! It is unbelievable! I now live on the other side of Canada and cannot go into there store! What did you do? Did anything ever come of it? I also can never get ahold of anyone there. They just do not care once you have purchased their products. If you still live in Edmonton do not give up for both of our sakes - I have not given up yet! I cannot believe how Michael Anthony's treats their customers! It is terrible!

JoLynn
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