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John Gray Moving & Storage


161 reviews
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161 Reviews
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161 Reviews
By Catherine Lespérance on Oct 06, 2025
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Absolutely stellar experience with John Gray Moving, especially Chris and his team! They handled our weekend move with impeccable care—meticulous, kind, and incredibly professional. Communication was flawless from start to finish, and they took the time to plan every detail with precision. Couldn’t have asked for a smoother process.

100% recommend!
By Joanne Sarena on Sep 30, 2025
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Every aspect of my experience with John Gray Moving Company exceeded expectations—from the initial quote request through pickup in Montreal and final delivery in Victoria. The entire process was seamless and professionally handled.

I'm especially grateful to the driving team for their excellent communication throughout the journey, keeping me updated on delivery timelines. The crew was not only highly skilled but also personable and courteous. They arrived a day ahead of schedule and demonstrated exceptional care while unloading my belongings.

I wholeheartedly recommend John Gray Moving Company and will definitely use their services again should I require long-distance movers in the future.
By Elena Borrega on Sep 28, 2025
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I have used The services of John Gray Moving Company two times and they do not disappoint. They take great care in protecting the furniture. They take their time and they go the extra mile to make sure that the client is satisfied, and if there is something extra to do, they are more than willing to the movers are respectful, patient and pleasant. I recommend the services of this company without a doubt.
By Harris Wineberg on Sep 02, 2025
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Babe Ruth may have been the “sultan of swat” but I can tell you from our recent moving experience that Andy Sultan is literally and figuratively the “sultan of moving”. The whole experience with John Gray Moving was fantastic from start to finish. They were extremely helpful with our move from Florida to the Laurentians, navigating Customs ain’t for the faint of🩵💜💙❤️but John Gray made the entire process seamless and almost easy! But the star of the show was clearly Andy, from packing us up in Florida on the actual day he said he’d be there, to loading the truck, never mind driving it, it’s a 72-footer, to delivering our goods to our home in the Laurentians, Andy was the captain of the ship, with great help from his crew I might add, but it was Andy who supervised the packing, organized the load in the moving van, and delivered it to us as if he’d done it a thousand times before, which he probably had! All in all our experience with John Gray Moving and Andy Sultan, God bless him, was as good as it could possibly get.
By Véronique Coutu on Jun 13, 2025
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I had total of 30 boxes and none of my belongings were damaged. Some boxes got a bit crushed and some had a hole in it, however, it did not impact my goods. I believe that because I abused of bubble wrap and didn't leave any space in the boxes, I properly packed my things and was able to avoid any damage. Brandan from John Gray was very helpful since day one by providing me an estimate and answering my questions. It was my first time dealing with a moving from Montreal all the way to the West Coast, so a little stressful, but in the end, everything went well. The two movers at destination were very friendly, patient and had positive attitudes. I did not have any furniture and this company offered me their services that was suited my budget. Overall very satisfied with John Gray :)
By Tracey Acs on Apr 28, 2025
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We are two retirees with health issues. The team at John Gray Moving were amazing! We were unable to provide much in the way of preparing for the move so the guys had some extra things to do. They were very helpful, had a great attitude, and went the extra mile to make the move go smoothly. We would highly recommend this company!
By Jesse Boretsky on Mar 15, 2025
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We recently hired John Gray Moving for a cross-border move and had an excellent experience. Chris and his team were responsive, diligent and provided great assistance as we navigated the customs process. The moving team was professional, efficient, and handled our furniture with care, wrapping everything as requested. Our furniture arrived in excellent condition, and the entire process was smooth from start to finish. This was our second cross-border move with John Gray, and both times, they incorporated our instructions, ensured everything was well protected, and delivered a seamless experience with no issues. We highly recommend their services.
By Anant Arora on Feb 28, 2025
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I had an exceptional experience thanks to Andy! I was moving from Toronto to Halifax, and Andy went above and beyond to make the process smooth. Knowing that a storm was approaching on my moving day, he took the initiative to arrive a day early for preliminary tagging, saving me valuable time and allowing me to get on the road early enough to avoid the bad weather.

Andy was professional, polite, and courteous throughout the entire process. He arrived within 15 minutes of the communicated time at both locations—no small feat given the long distances involved. In Halifax, he even arrived ahead of schedule!

His attention to detail was outstanding. He used protective liners to ensure nothing was damaged, and I was particularly impressed with how carefully he handled my high-value items, including an 85-inch TV and a 57-inch monitor. Everything arrived in perfect condition, with no damage to my belongings or the walls of my home.

I highly recommend Andy and John Gray Moving & Storage for anyone looking for a stress-free, professional moving experience.
By Olivier Roy on Feb 25, 2025
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I recently had the pleasure of using John Gray Moving for my move, and I couldn't be happier with their service. They helped me move my two-bedroom apartment, which is located on the third floor with no elevator—definitely not an easy task!

The movers arrived right on time, ready to tackle the challenge. They worked quickly and efficiently, handling all of my belongings with the utmost care. I was particularly impressed by how careful they were with everything; not a single item was damaged during the move. Their professionalism and friendly attitude made the entire process smooth and stress-free.

I highly recommend John Gray Moving to anyone in need of reliable and courteous movers. They truly went above and beyond to ensure my move was a success. Thank you, John Gray Moving!
By Glenn Gatineau on Jan 28, 2025
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They did an excellent job! Chris was
careful, efficient, and damage-free during the entire process.Highly recommend to anyone needed a moving company. You will not regret going with John Gray Moving & Storage!
By Lorna Campbell on Dec 03, 2024
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Jeremy and crew were fantastic! I have nothing but good things to say about the whole experience. I have never experienced a moving company take such good care of my belongings. Both sets of crews, on each end, were professional, friendly, and hard working. Andy, the driver, was great, professional, organized, and approachable to answer all my questions along the way. If you are looking for a moving company, I would highly recommend this company. I was very satisfied and very impressed with the service I received.
By Lynn Rainville on Nov 26, 2024
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Chris Gray and his team were absolutely amazing! I didn’t have to worry about a thing. They were on time, careful, efficient as well as pleasant and courteous. They reassembled all my furniture and Chris even brought me boxes for free in exchange for a non-perishable food donation. 100% recommend John Gray moving !
By thomas edge on Nov 07, 2024
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I moved from Virginia to Dorvalthis week . Driver Andy and partner Adrian were impeccable. Andy with his help in my clearing with customs and expertise on moving by both went on without a hitch.
These guys were courteous and professional. I have moved around north america over the years . This was the easiest. Congratulations on these 2 employees. Cudos
By Ivo Gorgachev on Oct 15, 2024
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I dealt with John Gray to deal with receiving and customs for a shipment of personal belongings. Sue Khayat-Moore was fantastic! She was friendly and helpful, and her team made sure we received everything in a very fast, efficient and professional manner. Definitely would do business again!
By Aaron Ben Shabat on Sep 13, 2024
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John Gray moving did a large move into my home. Damaged my neighbours back walls and refused to take liability. One of workers actually had me sign contract then enter in that John Gray wasn’t responsible so he would get in trouble. When I told them what happened they didn’t believe me and left me stuck with the bill. Would never never never use them. Also one of workers wreaked of alcohol.
By Craig Chiasson on Sep 01, 2024
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Had Andy move us from the US last month and had to write a review. His level of work ethic and professionalism was honestly astonishing. He answered all our questions and kept in contact with us after the load all the way across the border. He was so sweet and even was kind enough to send my wife some of his special coffee grounds when she mentioned she enjoyed coffee. Andy if you are reading this - offer still stands my friend - If you are on the road passing Ottawa, please feel free to stop in anytime to freshen up or even just a quick cup of coffee.
By Hannah Gabizon on Aug 01, 2024
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We are so glad that we were moved by John Gray Moving company. They had excellent communication and were always available to answer any and all of our questions. Their team was quick and efficient in packing us and willing to go above and beyond in our move from Montreal to Chicago.

Thank you!
By Kerry Jones on Jun 27, 2024
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We used John Gray for our move from Ontario to Florida. Our driver Andy Sultan was a total professional and the hardest working person I have ever met. He spent 8 am to 6 pm the day before our move at my house helping me repack boxes and carefully wrap all of the furniture so nothing would get damaged. He was so detail oriented and ensured everything was perfect. We fully trusted him to get all of our stuff safely to our new home and he delivered on time. It made our move so much less stressful. In addition to being great at his job, he was a wonderful person who we enjoyed getting to know. Thank you, Andy, for a smooth move to Florida!
By clifton isings on Jun 21, 2024
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This is the second time that we use John Gray moving and the experience was A-1. The pre-moving experience is very professional and the move-day execution is flawless. We will not hesitate to use this company's services again!
By Ping-Yu Cheng on May 23, 2024
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Be aware if you have furniture need to be re-assembled!

They lost the components of two tables during the move, told me to make the "claim" to the insurance company, promised that they will contact all stakeholders to figure things out.

Two weeks later, I never heard back from them, and the insurance company told me to do it myself???

More than $7000 for a service like that, man, this is robbery.
By Brent LeCraw on Apr 03, 2024
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Super happy with our moving experience. The guys arrived on time, and worked efficiently and professionally. Price was competitive and well-worth the professional service. Highly recommend.
By Anaïs Matu on Feb 20, 2024
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Caution with the moving team!!

In September 2023, we relocated from Montreal to the United States with the John Gray moving company. The actual moving process went smoothly, and none of our belongings arrived damaged. However, we are truly disappointed for two main reasons. Firstly, the company's initial quote for our move was undervalued, and in the end, we ended up paying significantly more than the quoted amount.

The second reason is even more distressing. We experienced theft during our move. The moving team in Montreal stole valuable items, including our wedding gift. Despite having paid for the full insurance package to ensure coverage, our attempts to claim insurance were unsuccessful.

One hires a company with the expectation that professionals will handle their furniture, but ending up being robbed is both sad and frustrating.
By Devika B on Feb 06, 2024
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Mike, (the driver) communicated exceptionally well since the time he picked our furniture from a common point to the time he delivered the furniture to us in BC.
Mike and Matthew went an extra mile to fix few of our items and this is the first time we noticed someone doing so much for the customers. We truly felt they were angels sent by God who helped us so much with this almost cross-country move from Nova Scotia to British Columbia. They both finished unloading in no time and were super efficient in everything. I highly recommend them to each and everyone. They took care of each and every aspect of unloading and delivering professionally.
By Katia Billick on Dec 06, 2023
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We used JGM&S for our move from Mtl to Toronto. The Mtl team worked quickly and efficiently, making sure everything was wrapped and protected properly. We asked for a couple of extra stops for the pick up and drop off of a few items, and they were carried out without a glitch. Our stuff was kept in storage with the company for almost 2 years, and I'm happy to report that our possessions have arrived in perfect shape! Again, in TO, the team worked quickly and efficiently. There was a one day delay to the scheduled delivery date due to a truck issue, but we are nonetheless very pleased and would recommend John Gray without reserve. A very special thank you to Roger, who will not take no for an answer and made sure every piece of furniture was brought to its intended spot, disassembling and reassembling them so they could be carried up three flights of very narrow stairs! Thank you, Roger!
By martin st-jean on Nov 14, 2023
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The crew took good care of my mother's furniture, they wrapped everything as if it was their own grand-mother's belongings. They were quick and careful. The move was completed without damage. The crew, led by Kyle, were very polite, respectful and professional. I highly recommend them.
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