S P Interiors

SP Interiors took my order for blinds on July 20, 2015 along with a 50% deposit. The invoice indicated delivery would be approximately 6 weeks. The first appointment for installation was scheduled for Oct 17 (approx. 12 weeks after expected delivery date). Brent (installer) cancelled appointment. Nov 3 appointment scheduled and cancelled by Brent. Nov 18 appointment scheduled and cancelled by Brent. Nov 25, Brent arrived for 10 am appoint., drilled holes in window casings and installed clips for blinds, said he would return at 2:00 pm with blinds - cancelled 2:00 pm appointment. Dec 20, emailed a visa "refund" for the deposit. Visa did not receive the funding for this refund until late January. No blinds were ever installed. Brent refused to provide any documentation indicating he had ordered the blinds. Customer service at Hunter Douglas were unable to identify my order by address or by product in the SP Interior orders with them. On Jan 25, 2016, Brent verbally admitted blinds were not in Kelowna (therefore, he could not possibly have installed them on the previous scheduled installation dates). This is not someone with whom I will ever do business and would not recommend them to anyone.