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Morris Home Hardware, Ottawa Reviews (1)
Terrible Customer Service
The worst customer service I have ever received. Employees kept trying to pass me off to one another and it was clear that helping me as a customer was more of a hassle than anything. I had to ask for assistance for the same thing multiple times explaining that I had no knowledge of any of the products and the staff talked down to me because I wasn't knowledgeable and would walk away after giving me very brief explanations without answering the rest of my questions. I stood waiting for assistance for an extremely long time before tracking employees down, asking them to follow me back to the products in question to which they would reply "well what's your question?" Without leaving the front area where they were all congregated.