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Logo Magik

371 Queen St E, Toronto, ON
5 reviews
Claim this business Last updated: Over a year ago
Listed in: Promotions

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Logo Magik, Toronto Reviews (5)

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By CyberChrist on Aug 27, 2014
I Love LogoMagik
I've used these guys and gals for a number of projects over the years and have always received excellent service and excellent results. I was surprised to see negative reviews, but there's always the vocal few who've had a negative experience, but as I've said: I've always been happy with their work.
:-)
By non-member71808 on May 13, 2014
Making t-shirts should not be this hard
I'm really disappointed with the customer service I received at Logomagik. The woman I dealt with (Nikki) was rude and incompetent. I needed help with a simple logo in vector format and while helpful at the start she became impossible to deal with causing a lot of needless complications, back and forth and was full of attitude.

What's worse is that the final quality of the t-shirt iron on is crap. I'm not sure I can use these t shirts. The logo design buckles and pinches when worn. I really wish I had received some warning or advice about this before spending $600 on over 30 shirts. I would not come here again and dread having to deal with them on the quality I received.
Comment by MizNix on Apr 29, 2015
Really?? Incompetent. If you didn't like the service you received that is 1 thing but to call me incompetent is another. I know exactly who you are and the reason I know that is because nobody has ever come at me with such negativity in my 2 years working here. You were very difficult to deal with. I am lucky to work for a company where the boss will listen to his employee's over a customer because guess what the customer is not always right!! We are customers as well and understand this. But please do not refer to me as incompetent because that is the furthest thing from the truth. Speak your mind but speak facts. We have exceptional service here and sometimes people have expectations that are not attainable. We go above and beyond to explain the processes we have and put out quality work. The majority of our business is from returning customers and referrals who have been coming here for years and that speaks volumes to the service we provide. I'm sorry you didn't get what you wanted but do not put down my character and skills to make yourself feel better.
By non-member62294 on Aug 22, 2013
Poor customer service
I've tried these guys a couple of times because they are local and cheaper than most, but never again. Both times they screwed up the order. The first time was rectified in time for the event, so I gave them a break. The second time the order was TWO WEEKS late after they misprinted it (even though they had the order on file!). Then they offered no compensation!!! After I brought up my trouble, they offered pennies. Then the guy made me feel like I was robbing them. It was crazy! I'm not going to haggle with someone about what sort of customer service they should offer - what they offer reflects on them. I'll never use them again. Night and day between these guys and Create My Tee (too bad you have to pay border fees).
By viclane4all on May 09, 2012
The Best in the City. Hands down!
I was just telling my friend about this place and was looking for some reviews to show her just how much everybody loves Logo Magik.

I am actually so upset to see that the only review of this place is negative.

I work for a small marketing company in downtown Toronto and anytime I've needed these guys to come through for me, they have! And the finished products are always perfect!

To the non-member above, give them a second chance. I know for a fact that the summer time is their busiest season. Last year, they stopped taking orders for two whole weeks!

Basically, Logo Magik is the smallest, yet most reliable t-shirt place in Toronto and I wouldn't think twice about recommending anybody use them for pretty much any event.
By non-member43777 on May 08, 2012
Very Rude
I just tried to place a order with this company, the receptionist told me that she can't help me, and blew me off. She was sarcastic, didn't offer me any advice and told me continuously how this is there busiest time of the year. I even wanted to come in and get help and she said no
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416-364-6177
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