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Hallmark Card Shop, Ottawa Reviews (7)
I highly recommend shopping here!
The sales reps - and even the cashiers - literally ram every opportunity for a sale down your throat to the point where you're beyond choking!! I spent about 45 minutes shopping in Hallmark (downtown Ottawa: 183 Sparks Street) and spent over $120 (after taxes), and between the 2 sales reps that were working in the store at that time, they must've asked me if I found everything ok at least a dozen times!! Quite frankly, it was beyond annoyingly frustrating, not to mention that I found it quite rude to continuously keep getting interrupted by having some strange sales clerk get right up in your face and start asking the same inquiry for the umpteenth time!! I honestly wanted to either leave by way of immediately walking out of the store without buying any items, or simply turn my back on the sales rep ignoring her outright (perhaps then they'd get the hint eventually...?!?!??)
Oh but wait, my gripes are not over just yet!! Sparks Street Hallmark in Ottawa thought they'd either get away with being sneakily sly or presumed that I was simply straight out idiotic - either way, they are essentially lying thieves! While I was organizing my oversized purse in order to fit some of the items I purchased into it, the one cashier ringing through my many items suddenly called over the only other employee in the store at the time (I have no idea why, since a second employee was clearly NOT needed for merely ringing through my items at the cash! Not to mention that I was the ONLY CUSTOMER in the store at the time!)...The second employee started randomly chatting me about about everything and nothing, a anything she's could grasp onto long enough to blab about until the entire purchase was completed before I even had the chance to really realize and take a good look at the receipt (I usually like to examine the final bill to ensure accuracy and no duplicate charges, no over charges, all sales and discounts are honoured, no items are missing, etc.). By time I got home later that evening from work and finally unpacked all of my Hallmark goodies, I sat down and carefully went through the corresponding receipt (final bill) from earlier that afternoon. I checked items off one by one to ensure I got everything (a usual practice) at the correct prices, to ensure nothing was missing and that's when I officially noticed that I had been taken for a ride!! .......
They fully took advantage of me, distracted me, fooled me, manipulated me, cheated me, over charged me, made me pay for their purchases - whatever the heck you'd like to refer to it as, it's essentially all the same!! They (Hallmark) stole from me!! On my final bill (receipt), there are more than 3 items which I never bought, paid for nor received!! I feel so duped!! First thing tomorrow I'm returning to the Hallmark store located at 183 Sparks Street (Sparks Street Mall in Ottawa), and demanding both for a refund AND to speak with the Manager/Owner. This type of behaviour in the sales/customer service industry is absolutely abhorrent and unacceptable, not to mention unprofessional!! These 2 sales reps obviously have done txt before and hence have pretty much perfected the robbery thieving prices - from the initial distraction by innocent and friendly conversation right up to the sly and inconspicuous overcharging and duplicating of nonexistent items of whiCh you never even purchased (or looked at for that matter!!)
For the love of any good Hallmark stores still left out there, please please please avoid this awful horrid cheating one in Ottawa on 183 Sparks Street (Sparks Street Mall) near Rideau Shopping Centre downtown Ottawa, Ontario. I'd love to know what these two ladies (sales reps) names are, because I'd publish them online for everyone to see!!
Please protect yourselves!! :)
Keep up the good work!
I no longer enjoy shopping at this location and when I mentioned it to some co-workers they say that other Davis Agency's are all the same. I realize that store clerks work on commissions but when people don't even want to enter the store their sales will be even lower.
I do not enjoy have a sale rammed down my throat and will not be visiting a Davis Agency store for a long time.
signed, a very unhappy shopper.