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ABOUT US Family owned and operated since 1984, our dedication to serving our valued customers landed our company an A+ rating with the Better Business Bureau. Owner Lee Scaccia takes pride in every job and has instilled that approach within the next generation; his daughter, Katie Page, and sons Al Scaccia and Matt Scaccia. From start to finish, they will ensure you are happy with your new replacement windows. Thermo Expert proudly serves customers across the Berkshires and throughout Massachusetts.