Claim this business
Last updated: Over a year ago
Listed in:
Handyman
Contact information
Phone numbers
Avoid Rob the Pro. He is anything but a pro. Since I was not familiar with his work, I gave him a few basic tasks and I mean basic. He attempted two and did not bother to start the others. One task was to replace a bathroom vanity door. I removed the old door and bought a replacement. He was not able to complete this task. The second task was to stain three shelves (I provided the stain and three pre-cut shelves) and attach them to a metal bookcase frame. He elected not to stain the bottom of the shelves. Instead, he wrote on them. It appeared he also stacked the wet stained shelves on top of each other. I say this because there were globs of stain on the bottom of the three shelves. Then he selected screws that were too short and all three shelves fell off the frame. Cost of not finishing the vanity and screwing up the shelves - $200.. I got another handyman to come in and fix his mess. Shelves were sanded, restained - all sides this time - and attached. $60.
Avoid this handyman
Avoid this handyman
I was looking for someone to do a variety of jobs around my home. The person I normally use was too busy to take on any additional work, so I went on Google and found Rob the Pro Handyman. His reviews looked fine, but there were not many, Taking a chance, I contacted The Pro to see if he had time to take on my jobs. He would.
Since I had not worked with The Pro before, I gave him some very simple tasks to do before asking him to do any of my larger jobs. When he arrived at my house, I showed him a bathroom vanity door that needed to be replace, a bookcase that needed three shelves to be stained and attached to the frame of the bookcase, a leaded glass piece I wanted hung in a window and a place under the front porch where I wanted one piece of lattice attached. All basic jobs.
To do the vanity door and bookcase, I permitted The Pro to take them to his workshop to do the work. The next time I saw The Pro, he returned with a finished bookcase and the vanity door. Before bringing the bookcase in the house, a screw used to attach a shelf to the frame fell out. The Pro screwed it back in. When the bookcase was brought inside the house and set on the floor, another screw fell out. I told The Pro I would tighten the screw myself after filling the hole with wood glue.
Next The Pro went to attach the replacement vanity door (which I had furnished). Though he had taken it to his workshop, he had not bothered to pre-drill the hole used to attach the knob. So, he drilled the hole in the bathroom. Then he asked me for the knob so he could attach it and I had to remind him he took it with him. He had forgotten and realized he had left it at his workshop and would need to go get it. I told him to get the knob and drop it off the next day and I would attach it. Then he left without addressing any of the other jobs I wanted him to do.
The following day, he left the knob and the stain I had proved to stain the shelves on my front porch. Shortly after I got a bill for $200 which I paid through PayPal. A day or two later, I turned the bookcase upside down to fill the screw hole with glue and then secure the shelf with the screw that had fallen out. As soon as I turned the bookcase upside down, all three shelves came crashing down on top of one another. None of the screws held. The Pro had purchased the wrong size screw. I then learned that he had only stained one side of the shelves, had written on the bottom of a shelf, and had mismeasured where to place the screws that multiple screw holes were on the bottom of the shelve. In addition, the bottom of the shelf had small globs of stain on them. It appeared that The Pro had stacked wet stained shelves on top of one another.
I reached out to The Pro to see how he wanted to resolve the issue. No response. After a short period, I made a second attempt. Again, no response. Next, I reached out to PayPal, and I sent a message through their system to The Pro. Once again, no response. Finally, I filed a claim through PayPal, they investigated my claim and found The Pro negligent and refunded my $200.
Since initially writing this review, I have hired another handyman. HIs job - fix the mistakes Rob the Pro made. He did and did the work perfectly. The shelves for the bookcase where sanded and the old stain removed. The extra holes that had been drilled in the shelves were filled and the writing that was written on the shelves removed. The correct size screws were purchased and they worked. I am now happy and the cost of this fix - only $60,
Since I had not worked with The Pro before, I gave him some very simple tasks to do before asking him to do any of my larger jobs. When he arrived at my house, I showed him a bathroom vanity door that needed to be replace, a bookcase that needed three shelves to be stained and attached to the frame of the bookcase, a leaded glass piece I wanted hung in a window and a place under the front porch where I wanted one piece of lattice attached. All basic jobs.
To do the vanity door and bookcase, I permitted The Pro to take them to his workshop to do the work. The next time I saw The Pro, he returned with a finished bookcase and the vanity door. Before bringing the bookcase in the house, a screw used to attach a shelf to the frame fell out. The Pro screwed it back in. When the bookcase was brought inside the house and set on the floor, another screw fell out. I told The Pro I would tighten the screw myself after filling the hole with wood glue.
Next The Pro went to attach the replacement vanity door (which I had furnished). Though he had taken it to his workshop, he had not bothered to pre-drill the hole used to attach the knob. So, he drilled the hole in the bathroom. Then he asked me for the knob so he could attach it and I had to remind him he took it with him. He had forgotten and realized he had left it at his workshop and would need to go get it. I told him to get the knob and drop it off the next day and I would attach it. Then he left without addressing any of the other jobs I wanted him to do.
The following day, he left the knob and the stain I had proved to stain the shelves on my front porch. Shortly after I got a bill for $200 which I paid through PayPal. A day or two later, I turned the bookcase upside down to fill the screw hole with glue and then secure the shelf with the screw that had fallen out. As soon as I turned the bookcase upside down, all three shelves came crashing down on top of one another. None of the screws held. The Pro had purchased the wrong size screw. I then learned that he had only stained one side of the shelves, had written on the bottom of a shelf, and had mismeasured where to place the screws that multiple screw holes were on the bottom of the shelve. In addition, the bottom of the shelf had small globs of stain on them. It appeared that The Pro had stacked wet stained shelves on top of one another.
I reached out to The Pro to see how he wanted to resolve the issue. No response. After a short period, I made a second attempt. Again, no response. Next, I reached out to PayPal, and I sent a message through their system to The Pro. Once again, no response. Finally, I filed a claim through PayPal, they investigated my claim and found The Pro negligent and refunded my $200.
Since initially writing this review, I have hired another handyman. HIs job - fix the mistakes Rob the Pro made. He did and did the work perfectly. The shelves for the bookcase where sanded and the old stain removed. The extra holes that had been drilled in the shelves were filled and the writing that was written on the shelves removed. The correct size screws were purchased and they worked. I am now happy and the cost of this fix - only $60,
Powered By 