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Highland Furniture

760 Dundas St E, Mississauga, ON
1 review
Business claimed Last updated: Over a year ago
Listed in: Furniture

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Today: 11:00am - 9:00pm

Highland Furniture, Mississauga Reviews (1)

1 review
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1 Star
By non-member51497 on Nov 14, 2012
Twin bed, not at all satisfied
STAY AWAY FROM THIS STORE!!! the owner Raj is VERY rude and arrogant and has no intentions of helping her customers what so ever.,,we ordered a twin bed 2 of those from the brochure they had and they made it WRONG, its not even according to the standard sizes, the mattresses we bought are from IKEA and are of the perfect standard size..when I told them this they said IKEA is garbage and do not compare them to IKEA, comparing a billions of dollars company to themselves? seriously???? WORST CUSTOMER SERVICE EVER, I said fix it according to the standard size and give it back but they are very very rude and said bottom line I cant tell them to do anything and nothing can be done about this they wont take it back or even fix it as this is STANDARD, furthermore the beds are not even identical, one is lower in level and when I said that he said to " check my floor ",,ridiculous customer service and the owner raj she is one very arrogant very rude, non customer friendly woman, my mother tried to tell her this is not right and she said " you are not going to sit and look at them all day"..she doesn't tells the truth also saying her saying IKEA's products comes from china while there products are not, and the boxes they deliver says MADE IN CHINA, she tells her I am going to ask the manager and say what can be done but SHE IS THE OWNER!, and did NOTHING to help, I wanted this to be fixed but after the way they talked to us I wanted my money back, A HUGE MISTAKE...DO NOT GO TO THEM!! I even said i'll pick and drop it just FIX it and they wont do it! they said never in 25 years have the ever gotten a complaint! THIS IS BS! EVERYONE CAN EASILY SAY THAT!!!! I said i'll come and talk to you face to face and he said if you step foot in the store i'll charge you with trespassing! Any one wants to stand against them has my vote and side for that matter! DO NOT GO THERE!!!
By trina2003 on Oct 25, 2010
Good Selection
Popped in one day on my way to work...wasn't planning on buying anything but ended up ordering a table and 6 chairs for my breakfast area. Salesperson was helpful and showed me a lot of selection in the catalogs. I'll go back for a sofa set in the new year for sure - very nice and unique selection.

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