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Western Tuxedo Rentals Ltd, Langley Reviews (1)
2 weeks before my grad i went to order a a set of gold vest, tie and a handkerchief. I paid up front and they said they are going to call me when i can pick my vest. For two weeks i didn't get a call from them so i just visit the store the day before grad so i can pick up my rentals. When i got there the tie and my handkerchief were there but my vest is missing so i waited for a couple of minutes until i can get a gold vest. But she couldn't find one so what she did is she took out one from the samples she had and she gave it to me for use. The thing is 2 weeks I ordered it and i went there to pick it up but no they didn't have it ready and she told me to pick it up the day of my grad! which is very inconsiderate and unprofessional. She then gives me a sample one of the display rack. I told her i didn't rent a medium vest but a small one so i didn't want to take the sample rack vest. The lady then started giving me attitude that it's not her fault that they didn't have a small one at the store and insisted that i settle for a medium one. I didn't have a choice since i live quiet far from the place and my grad is the next day. So what i'm saying is if you want bad service, sassy attitude, and unprepared rentals i guess western tuxedo is perfect for you