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Wild Willy's Plants & Flowers

1252 Wellington St, Ottawa, ON
2 reviews
Claim this business Last updated: Over a year ago
Listed in: Florists
1252 Wellington St
Ottawa, ON, K1Y 3A4, CA

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613--72-8-89

Wild Willy's Plants & Flowers, Ottawa Reviews (2)

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By non-member44697 on May 29, 2012
Response to Maty
Dear Maty,

Thank you for your feedback. We value your business and I regret to hear that you had a less than perfect experience with Wild Willy’s on this occasion. I have spoken to our delivery service about this issue. We would like to offer you a complimentary delivery service the next time you place an order through Wild Willy's for a non-holiday occasion. Please call us at 613-722-5990 for orders and to answer any other questions.

Sincerely,

Erica Sanders, Owner, Wild Willy’s Plants & Flowers
By Maty on Feb 11, 2011
Not Too Pleased
As a displeased customer I directed my concerns to the staff and I was told that if you didn't like it, to go elsewhere. When my arrangement was delivered it was damaged and the roses were black not red due to the incapabilities of the delivery service called Protocol(perhaps they should research the definition of this word). The person I spoke with at Willy's was a "Marty" and she became annoyed at the fact that I was insulting the capabilities of the delivery driver. It turns out that she reassured me it was her boyfriend's company and how hard it was to hire good driver's at a busy time of year. I reiterated how it was not my problem and I deserved better than what I received and that is when she told me, ever so kindly to take my business elsewhere.
I would never recommend this flower shop based upon the reception I was given and the incompetence of the delivery service.
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613-722-5990
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