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RCC Waterproofing Toronto

185 reviews
Business claimed Last updated: 7 months ago
Listed in: Waterproofing
About RCC Waterproofing Toronto

Got a Wet Basement? For over 100 years, RCC Waterproofing has repaired your leaky basement and foundation crack issues. RCC Waterproofing is a fully licensed, insured, bonded, member of the Better Bus Go to full description...

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RCC Waterproofing Toronto, Toronto Reviews (185)

185 reviews
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By Addkelli579 on May 14, 2019
Since 1920 homeowners and businesses in Toronto have trusted RCC Waterproofing to solve their basement and foundation problems. With over 96 years of fixing wet basements, damp basements, foundation cracks and basement leaks, RCC’s basement waterproofing experience servicing customers in Toronto is second to none.
By danderson8122 on Oct 24, 2018
We recently had RCC do some work to the side of our house. It was a 7ft stretch that needed to be dug up from the outside and properly sealed with some new weepers added, as we had been having a bit of leaking.
Right from the initial call to them they were professional, courteous, knowledgeable and honest. The quote came in much less than we had expected.
We dealt with Justin and Anthony who both stayed in touch as we lead up to the date the work was to be completed. The workers, who dug it out by hand, were also very professional, knowledgeable and quick at getting the job done. They reassured me that if we had any issues to call them back and they would take care of it. It's been a few weeks and don't for see any problems.
I would 100% recommend RCC to anyone and will not hesitate to call them again if we have any issues in our new home. Thanks again guys, great job.
By ajeffreya1 on Sep 13, 2018
A month late and basement leaked the next day
By Brijan55 on Aug 22, 2018
We were quoted by Mike $2000 + HST to fix our crack and were told that the process would require digging 6+ feet and would take most of a day. We were uncertain if we should move forward with RCC and had a competitor come and quote the job. After receiving a cheaper quote from the competitor, RCC did reduce their price $200 to match and we decided to move forward with them.

However when the work begin it was determined that the solution would only require 3 feet of digging and took only about 2 hours. When we discussed our concerns with the staff of RCC we were given a $200 discount which we feel unsatisfied with.

We believe that our job was misquoted, as the experienced sale rep failed to take into account the fact that we live in a back-split and that this issue might be on one of the shorter underground walls.

We are disappointed that this family run business required us pay the same amount of money as a homeowner who requires 6+ feet of digging and 8 hours to complete. It doesn't make sense.

It is a hard pill to swallow to pay $1600 + HST for two hours of labour. It is our hope that they did in fact solve the problem and will honour their life time warranty if there are issues.

Also please note that Mike insisted that $1600 is the lowest RCC would quote for any job that requires digging. I would highly encourage you to get multiple quotes and ask RCC to match. I would also be very clear with regards to confirming what happens if the crack in the foundation stops halfway down the wall like it did for us.
By Megan Marlin on Aug 21, 2018
I felt heard and respected by the sales rep and the crew was very kind.
By Kirk Great-Dane on Aug 15, 2018
They did everything exactly to the contract & made sure that my basement was no longer leaking
By Ron M Salamander on Aug 14, 2018
Whenever it rained water seemed to always infiltrate our basement. I called RCC and voiced my concerns and set up an evaluation. They really knew their stuff and helped to explain what the issue was to me. They did a good job fixing it up and didn't leave behind a mess. Keep it up
By ashim b Cod on Aug 14, 2018
Rcc was extremely attentive and helpful throughout the entire process of having my basement "internally waterproofed". Crew was quick and clean with their visit and main office staff were pleasant. Mauro really knew his stuff and guided me through the process as well. Thanks Rcc
By Marg2894 Wildebeest on Aug 14, 2018
RCC was amazing when they waterproofed our home back in summer 2017. The whole process required very little effort on our part and was done in a timely manner. Big shout out to the great crew and other employees who helped in the completion of this job as they did an excellent job. We will most certainly be recommending your company in the future.

Kind regards,

John and Margaret
By Gary Crab on Aug 07, 2018
Great work Rcc! Really impressed with your customer service and the guarantee on your work gives great peace of mind. Definitely will be recommending your services in the future.

- Gary
By Christine & Claudio Lion on Aug 03, 2018
We would like to extend a sincere thank you to RCC Waterproofing and all of the employees who worked on our home and helped to solve our persisting leak issues. We had been struggling to fix the infiltration of water in our basement following heavy rainfall for several months but no difference was made until we called RCC. They did a great job and since they finished up here, June of last year, we have experienced NO WATER coming into the basement! Great work RCC, we will definitely be recommending their services to everyone we know!
By Barb_K Anaconda on Jul 27, 2018
The guys from Rcc did a great job waterproofing some problematic areas of my home's exterior. They were quick, clean and very polite. My overall, experience with RCC waterproofing was pleasant and if issues should arise again I will most certainly be contacting them for their great service once again.
By Vanessa- Oakville Chihuahua on Jul 02, 2018
My husband and I noticed a basement leak near our basement window last summer and we decided to get some waterproofing done to solve the issue; the sales consultant was very quick to get back to us and the crew knew what they were doing and did the job quick and efficiently. Thank you RCC, you are the best for a reason!
By elcoop on Jun 05, 2018
I can't comment on their work yet ... because it has been delayed again. Received a quote late February, was told the work would be done mid-April. Didn't hear anything by end of April so I had to chase after them to get an answer. It's now the beginning of June, the work has been delayed twice again, most recently this morning when the work was supposed to finally begin. I hope their workmanship makes up for this.
Comment by on Jun 11, 2018
Hi there,
We would love to help you resolve this situation. Could you provide an address for your work so to look into your file please?
By Becky Bull-Terrier on May 22, 2018
They have a deep knowledge of waterproofing
By Rob000 Sturgeon on May 20, 2018
Rcc was really great throughout the whole process of getting a problematic area of my basement waterproofed. The call center staff were helpful and got me in touch with the sales person who was very friendly and knowledgeable.The crew that completed the waterproofing left the yard in great shape and cleaned up the surrounding areas that got dirty as well. Great work
By Suzanne Mosquito on Apr 22, 2018
I used RCC last year to resolve the persistent water issues I was experiencing in the basement.They were great to deal with, left the areas they worked in clean and were reasonably priced.
By Nelson Hawk on Apr 13, 2018
A few years ago, there was some water issues in my basement and I had RCC come out and excavate 2 areas in my home. They waterproofed and completed the work well; that since then there has been no problems. This year we had some more issues on the other side of the house. I knew I could trust RCC with doing the work, so I called Jamie to help assess the work again. They came back and did the whole back side of my home. I know my basement is safe and the work is guaranteed.
By terri_ Wildfowl on Apr 10, 2018
Really wowed by the professionalism and hard work of the crew who came out to complete the waterproofing work I decided to have done on my home. Definitely would hire them again should there need to be additional work done in the future.
By twelfthspirit on Jan 21, 2018
My neighbour recommended RCC cause they used them years ago for one side of the wall. I went ahead and worked with Jaimie. He gave a large quote. The basement wetness, he suggested waterproofing outside and gave a quote of $9,000. Turns out there was no underpinning outside, so he advised to get it done. Another $7000K. Jaimie promised all will be done in 1 week. They took about 3 -4 weeks. Afterall the digger's work, which they broke my fence door, the basement looked exactly the same, it was still wet! I complained, Jaimie came to take a look, and said, you basement is like a bowl, it doesn't matter if you waterproof, it'll still be wet. So why didn't he say that before he ripped $16,000 from us?

I would never recommend this company to anyone, they are expensive and didn't get the problem solved. Avoid them at all costs!
Comment by on Feb 02, 2018
Hi there,
Have you contacted the head office with this releak? We have a lifetime warranty to handle these situations. We will do our best to help rectify any concerns with the waterproofing work done on your property.
By tobyfox987 on Nov 17, 2017
RCC was just in to complete a waterproofing job which required digging a trench inside the house all around the outside wall and across the room to the existing sump pump. I was told the floor would be brought back to the same finish as before which it was NOT. The workers used the F... word while on site. The sales rep indicated they could replace the studding when complete but wrote down that they wouldn't on the work order leaving me to complete the job myself. Only time will tell whether the job was done properly and the water issue resolved. Based on what has transpired so far I have very little confidence and would NOT recommend this company to anyone.
Comment by on Dec 06, 2017
We are sorry that you are not completely satisfied with RCC's performance. However we can only complete what is on the contract. The studding can be put back, but it clearly states in the contract that RCC will not be doing so. This is a service we do not provide, and therefore you were not charged for it.

You may have misunderstood our consultant about how the floor goes back. The technique we use is shown in our literature and on our website. We ensure that the floor is brought back to the same level as it was before.

Profanity is not allowed on a job site and I have talked to the crew members personally about this. We thank you for your businesses. Just know that you have a lifetime warranty with the work we have completed on your property.

-Tony, President
By Connie- Barrie Kingfisher on Nov 06, 2017
Please read my comment sheet thankyou
Comment by on Nov 30, 2017
Hi Connie, on the comment sheet you wrote that Michael was a great sales rep and everyone was courteous with you! Your kindness will be passed along. Thank you.
By Larissa- Toronto Monitor-lizard on Oct 19, 2017
My sale rep was Jamie explained to me what the problem is and provided me with a quote. When the crew came out to waterproof the property they came on time and worked very hard.
By Lesley- Stouville Gazelle on Oct 19, 2017
Fixed an outside crack , dug down to the weeping tiles , resolve the crack and implemented some water proof material. Left the area very tidy and offer a re grading in 6 months once the area has settled. The crew did a great job and no leaks since. Thank you
By Edward Dormouse on Oct 10, 2017
The crew worked so hard during the hot days and were so great. I offered them water and made sure they were okay as they were working so hard and finished the work so nicely. Thank you RCC!
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Got a Wet Basement? For over 100 years, RCC Waterproofing has repaired your leaky basement and foundation crack issues. RCC Waterproofing is a fully licensed, insured, bonded, member of the Better Business Bureau and Toronto Construction Association. Our experience combined with a dedication to customer service ensures you get the best waterproofing services available to you that fit your budget. We offer the best waterproofing price and seal it with a lifetime warranty guarantee. Wet Basements are our specialty! We offer many different waterproofing solutions to suit your like exterior waterproofing, interior waterproofing, drainage and sump pump installation, and foundation crack repair. We also offer underpinning and basement lowering service to increase the size of your living space in your basement. RCC Waterproofing’s crews are industry leaders and are available to come to your home right now. RCC serves all of Southern Ontario including, Toronto, Hamilton, Mississauga, Oshawa, Barrie, and even the Niagara area. Call us for a free quote and consultation.
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