Kanata Flooring

Kanata Flooring encourages their customers to purchase 15%-20% more tile than actually required for the job with a guarantee to refund any open tile boxes. I was wary about and against my better instincts I agree to their recommended approach even though I had calculated what was required for the job. After the work was completed, we had 1-2 unopened boxes of tile...you guessed it. Kanata Flooring refused to provide refund and it was their recommendation to purchase more than I needed in the first place! Don't trust them...And do everyone a favour ...PLEASE STAY AWAY!!!

The installation of laminate flooring (an $11,000 project) was reasonably well done. But getting service after installation has been impossible. Just a litany of unanswered emails and unkept promises! The follow up work that needed doing was relatively minor. In the end, a contractor who was doing other work for us took care of it!

I have since bought the same flooring from another retailer as I refuse to give this one any more business.