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Fabricland

25 John St, Mississauga, ON
5 reviews
Claim this business Last updated: Over a year ago
About Fabricland

Canada's largest fashion fabric distributor. Go to full description...

25 John St
Mississauga, ON, L5A 1Y5, CA

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905--27-5-09
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Fabricland, Mississauga Reviews (5)

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5 reviews
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By non-member102948 on Jan 22, 2016
DESAPOINTMENT
I BEEN GOING TO THE FABRIC LAND STORES FOR OVER 30 YEARS ,I HAVE GOOD SERVICE ONLY TWO TIMES AND THAT IS THE ONLY WAY I CAME BACK AND BECAUSE I LIKE TO SUPPORT THE LOCAL BUSINESS ,UNFORTUNATELY IT TOOK ME BAD TREATMENT AND OUTRAGE PRICES TO DECIDE TO NOT COMING BACK TO ANY OF YOUR STORES EVER AGAIN.
I DO NOT UNDERSTAND WHY TO HAVE A BIT BETTER PRICE I HAVE TO PAY EXTRA WHEN MOST OF THE STORES NOW DAYS JUST GIVE YOU A MEMBER SHIP CARD AND POINTS CARD TO GIVE YOU DISCOUNTS AND BRING YOU BACK TO THEIR STORES.AND JUST TO LET YOU KNOW YOUR PRICES ARE 30% - 60 % MORE THAN EVERY ONE ELSE .
WHEN YOUR EMPLOYS ARE IN SUCH BAD MOOD WITH THE COSTUMERS JUST TO ANSWER A SIMPLE QUESTION LIKE AN ITEM IS ON SALE ,IT IS TIME TO RETIRED THEM AND ATTRACT YOUR COSTUMERS IN TO YOUR STORE WHICH ARE NOT MANY THIS DAYS FOR WHAT I COULD SEE.
THERE IS ALWAYS TORONTO FABRIC STORES IN QUEEN STREET AND OTTAWA STREET IN HAMILTON .
By non-member76641 on Sep 19, 2014
Rude always
I avoid this store like the plague and shop other fab land stores. I could not get what I needed at the one I usually go to and so I had to go to this store. The staff as always were rude. They lied to me as well. I had renewed my card prior to the end of August. On September 1st the discount for members was to go down to 20%. When they told me that they could no longer offer the 25% discount even though it was still August. One asked a supervisor who then told me They would give it to me. Then she had a whisper session in front of me with the cashier who then smugly and rudely rung up on 20%. So, one is penalized because I renewed early. Give me a break. I have shopped fabland in London, Erin Mills, Burlington, Toronto and Richmond Hill, but this store has always been rude and remains the rudest and most awful one to shop at. I won't be back.
By non-member34505 on Aug 22, 2011
Perplexed
After reading the two posted reviees, I reluctantly went to this location because the store by my home did not carry a wide selection of nursery/lullaby/quilting fabric

The lady that served me was extremely patient, cooperative and helpful throughout the time I was in the store (approx 1 hour)

She went out of her way to find matching/complimentary fabric for the panel I choose plus provided assistance with the weight of batting to purchase

I am not sure what attitude the other two reviewers entered the store with but as the saying goes "you get what you give"

I would like the owner and manager to know that this lady has made a believer of me that 'customer service' is alive and well and can be found at this location
By noobsew on Mar 01, 2011
Rudeness abounds!
I agree with the earlier comment about the staff rudeness at the John St. Fabricland location in Mississauga.

I've been there a total of 3 times and have encountered terrible service. Oddly enough, the staff was basically the same people each time I've gone.

I'm new to sewing so I'm not familiar with terms, how fabric is sold (what length, etc.) and general sewing jargon. You'd think they'd be helpful to encourage buyers to come back and buy more, but no, they are the snippiest biddies on earth!!!

By no means was I rude to them during each visit but they have been condescending and rude each time. Terrible service! Never returning again!!!!
By non-member12606 on Jul 23, 2009
just the fabric is nice
I went to buy fabric for my daughter's crib set yesterday... None of the ladies at the Mississauga location helped... I had some questions about where to find bumper pads and finally when i managed to find one person, she was very rude... I think the entire team in that store was awful... the cashier as well as the ladies who were cutting the fabric.. Trust me, I was in the store for over an hour. It's very sad because fabricland carries such a large selection...

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Canada's largest fashion fabric distributor with 170 stores Nationwide.
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905-275-1623
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