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About GoodLife Fitness Club
In each of our 123 clubs, GoodLife offers a clean, friendly and professional environment. Go to full description...
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GoodLife Fitness Club, Windsor Reviews (1)
By Carnelian Leopon on
Aug 11, 2009
Guest Review
Guest Review
I am a brand new member and I must say I was very disappointed with the service. I felt all my person was doing was pushing the membership and really didnt care about my fitness goals. The club really lacks some decor, for a womens club you would expect that there was more attention made to the aestetics of the environment. Pretty disappointing. I also have not yet had a tour of the facility or have been told what is available to me and what I do when I return etc. I was not shown how to use any of the cardio equipment and I have just had to watch others. I will continuing going as I have fitness goals but I really wish I was treated as a more important individual so I wasnt so itimidated.
Someone is not doing their job properly! It is unfortunate when you come into a situation where you are dealing with a person who is more interested in their pay check then the people... Next time you go into the club, ask at the front desk if someone can show you around. Be kind but also let them know how dissapointed you were that no one had taken the time to do so in the begining. You can also ask the front desk staff to sign you up for orientations. They should offer a cardio, stretching, and weight orientation. They are all free and should be available at all clubs. If the staff had done their job properly then they should have signed you up for orientations the day you got started.
What incentive would members have to stay if they are not getting anywhere close to their goals? Isn't that the whole point?
Good Luck!
If it doesn't get any better, I would suggest filing a complaint with their head office at 1-800-387-2524.
What incentive would members have to stay if they are not getting anywhere close to their goals? Isn't that the whole point?
Good Luck!
If it doesn't get any better, I would suggest filing a complaint with their head office at 1-800-387-2524.
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In each of our 123 clubs, GoodLife offers a clean, friendly and professional environment. GoodLife offers the best in equipment, more equipment per member than any other club, and Group EXercise classes. Our friendly, caring Associates are committed to helping you realize your fitness goals.