Cubeit Portable Storage - Utopia

Verified by yext

I just had an amazing experience with CubeIt. I called to book several portable storage units, all at different rural locations. The representative, Bailee was so attentive, so thorough and highly professional. We were on the call for over an hour and Bailee made sure that all of the information was correct, and that the unit placement would meet our needs. They are also running an amazing referral program right now and a promotion which saved us some money. This was the best booking experience I have ever had and I'm so glad we chose CubeIt! Thanks, Bailee, for going above and beyond today and being so patient with me! This is how customer service is done! Five Stars!

The online information and immediate quote was very helpful. I received a follow-up phone call the same day from an actual person (not a chatbot, which was very nice!) and have had email confirmations regarding receipt of my initial payment and delivery details. I have not had the unit delivered yet, but everything in the booking has gone effortlessly.

Personable and able to answer all of my questions. Did a good job of explaining how I can minimize my costs by communicating timelines as soon as plans change. I also appreciated receiving the information on exercising my option to have my tenant assume the lease as they are relocating and wanted to keep the contents in storage rather than having the storage unit returned to the original drop off and pickup location.

I was referred by a friend and from the beginning to end clear communication was poor, resulting in me having to pay for help/movers x2.

Edit:

After speaking with Jackie I would highly suggest management go over customer service basics as I was told “sorry you don’t remember” and told me how my experience went.

I’m blown away as a business owner myself in how I was spoken to let alone told I would be contacted and still have yet to me contacted.

Excellent Customer service and the cubit is in wonderful condition. I have utilized different container companies before. CUBIT has been the most exceptional company.
Highly recommend!

If you are moving and want a storage and moving both?
They have right solutions.
Very happy to be a customer of Cube it.

They also have good promos and offers
Service is very affordable and reliable

Thanks Cube it

The CubeIt team are awesome to deal with. They are friendly, accommodating, and very communicative. We have truly been impressed.