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Access Storage - 3169 Hawthorne Road
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3169 Hawthorne Rd,

Ottawa, ON, K1G 3V8

219 reviews
Business claimed Last updated: Over a year ago
About Access Storage - 3169 Hawthorne Road

Welcome to Access Storage - 3169 Hawthorne Road, we are conveniently located at 3169 Hawthorne Rd. We provide safe and convenient storage solutions in Ottawa and across Canada. In addition to moving a Go to full description...

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M-F 8am-10pm, Sa 9am-7pm, Su 9am-6pm (Reservation Centre Hours Listed)
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4.8
219 reviews
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219 Reviews
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219 Reviews
By Caleb Fargal on Sep 27, 2025
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I am so impressed with this storage!! Brand new storage units, and the staff are absolutely wonderful! I went with my 2 year old son and when we went in to their office to do the paperwork, the first thing they did was haul out a brand new toy for our son to play with and he was so delighted and still asks about that today. Paperwork was a breeze, the staff made everything so easy, and the terms of storage are incredibly flexible, along with great rates. Facility is secure with a heavy duty gate, and it’s all very well organized and clean.
By moe kom on Sep 26, 2025
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Very clean storage units and spacious.
Staff was friendly and answered all questions.
By Kirk L on Jun 18, 2025
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I've had many problems and issues with other storage facilities in the past.

This location,, not 1 problem or issue.

Great, friendly and helpful staff, and an incredible price for temporary storage.

Plenty of room to maneuver & park my camper, clean surroundings and good secured lot.

Would definitely look into this location on Hawthorne Rd again.

Thank you so very much !!
By Christina E on May 25, 2025
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I had a wonderful experience renting through this location. The manager Lorna was very easy and pleasant to work with. Everything was simple, efficient and clear. My unit was easy to access and just as described.
I'd rent here again if I needed to.
By Deb Har on Apr 05, 2025
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Back in Sept 2024, I looked around for storage space for my car. Our condo informed us that our vehicles needed to be removed off-site while the restoration of our garages was underway and the cars needed to be removed by Dec 31, 2024. Lorna allowed me to try out various units for the size, factoring in my car size, and my size within that space. I was informed that a heated unit was cheaper than a non heated unit. Since it was during winter, I opted for a heated pad. At that time, I was able to have a tentative agreement in place for my spot as to reserve my spot with a payment. On Dec 23, 2024, my car went in at their storage facility. I bought a lock from them to secure my space. They gave me a code for the gate access, which I used over the winter to pull out my car to run the vehicle. On April 4, 2025, I removed my car at the end of my contract. My unit was clean. Lorna was extremely helpful and patient with all my questions. I would highly recommend this place to others and ask about any special that they might have on. Thanks, and keep up the great job.
By Moe Anderson on Mar 06, 2025
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Was really easy to initiate the contract and they provided great recommendations on what size/type of unit I would need based on my description. Even the weeks we had tons of snow they did a great job of keeping the lockers clear and accessible. Very clean. Exactly what I needed when I needed it. Thank you!
By Sophia W. on Dec 18, 2024
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Very efficient service and super friendly staff who will go out of their way to help you. A special thank you to Lorna for helping me access my unit in the rain yesterday. I would definitely recommend this location and use them again.
By Carolina Mendoza on Dec 14, 2024
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Very easy to deal with the staff, specially the Manager, Ms. Lorna. The facility is very safe and secured,, gave me peace of mind while I was away. My car was stored for 3 weeks and checked it out last night still in good shape. Thank you, Access Storage!!
By Linda Saikaly on Nov 30, 2024
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I can't say enough about my relationship with Access storage, Hawthorne Rd Ottawa. The experience was made great by Lorna. Her professionalism was above board. What a great asset representing your company. Very personable, to the point that she made the whole experience feel like a good friend helping you out.
Ten Stars!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Please pass on the accolades to Lorna and her team.
L Saikaly
By Jennifer Pinto on Nov 06, 2024
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I had a great experience with Access Storage (Hawthorne Road) for temporary storage. Lorna was extremely helpful and kind and their prices are very reasonable!
By Anne Wotherspoon on Oct 22, 2024
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Rented unit for over two years, no water damage to anything and no rodents. Staff is very friendly. Would recommend.
By A Ji on Oct 05, 2024
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Lorna is the best! She was friendly, helpful, efficient, and went out of her way to ensure we had everything we needed to move in our stuff. Clean, well maintained space. Floor heating in the newer unit should be good for the winter. Great service and easy access.
By debbie lacroix on Sep 20, 2024
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My first time renting a storage space with Access storage. I had no problem very nice people and very clean. I would really recommend it,that it's a very good place to deal with.l give it a 👍
By btc holder on Sep 11, 2024
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Love Lorna and the crew. They're friendly, place is clean and safe. Have no issues leaving the car there for extended periods.
By Earl Watson on Aug 20, 2024
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I called to ask for a quote for heated storage for my car during the winter. The person trying to sell it to me started at 400$ per month dropping all the way down to 250$ per month once I told him there's no way I will pay that much for heated storage. These people are scammers and will try to milk every penny from you. Do not settle for the price they offer you they will beg you to go with them for cheap if you show you are uninterested but not before trying to tax you an extra 200$ per month. Pathetic business I'll be storing my vehicle somewhere else this winter
By Catherine Paquet on Jul 19, 2024
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Absolute best storage facility and staff. We have 3 climate-controlled units at this site. We have used many storage facilities in different cities over the last 30 years and this facility is great. Access is easy and they have extended access hours. Lorna, at the front desk, is also so helpful and efficient.
By richard grenier on May 09, 2024
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Very accommodating and great customer service
Lorna at Hawthorn Rd has been great to work with
By Pauline Mc on May 07, 2024
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Very helpful check in clerk. Unit was easily accessible for loading and unloading. Hours of operation very accommodating.
By Zack on May 02, 2024
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Friendly staff. Very helpful and accommodating. Would recommend and use again!
By Anas on Mar 14, 2024
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It was my first experience renting a storage unit, however Lorna made it remarkable by explaining and facilitating everything for me. I really appreciate your help. Thank you so much Lorna!
By Mohsin Kabli on Feb 22, 2024
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I have stored my vehicle in heated unit for 2 months during winter and overall experience was very satisfactory. The staff was very helpful and the premises was very clean and well maintained.
By G O’Connor on Jan 06, 2024
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Excellent! They were accommodating to my needs, prompt in responding to inquiries and there was good ease of access to the area. I would recommend.
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Additional business details

Email address: reservations@storagevaultcanada.com
Payment methods accepted: American Express, Check, Discover, Invoice, MasterCard, Visa
Welcome to Access Storage - 3169 Hawthorne Road, we are conveniently located at 3169 Hawthorne Rd. We provide safe and convenient storage solutions in Ottawa and across Canada. In addition to moving and packing supplies, we offer safe and secure Ottawa heated storage units, drive up storage, and auto storage solutions. At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.
Services: Concierge Moving, Video Surveillance, Free Move-In Van, Gated Facility, Alarm Monitoring, Dollies & Moving Carts, Elevator, Concierge Moving Service
Specialties: Storage
Year Established: 1998
Languages: English, French
Brands: Access Storage, Cubeit, StorageVault Containers, RecordXpress
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