Widewail

Widewail helps local businesses manage online customer reviews. We monitor the most powerful online review sites including Google, Facebook, Cars.com, DealerRater and Edmunds for any new reviews received by our customers, responding on behalf of the business. Our responses include SEO rich text, helping to boost traffic volume and performance from the best sources. Negative reviews are escalated to the appropriate contacts at the business, with suggested responses for review, editing, and approval before posting. Businesses that respond to reviews receive 12% more total reviews, ratings that are .1 stars higher on average and are less likely to receive reviews with unsubstantiated negative feedback.