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Door Express, Richmond Reviews (2)
We wanted to order two pocket doors and frames, and the company claims they do installation, when we spoke to the service company she gave us a quote for installation. The next day she e-mailed us and said they are fully booked and can't do any installation for us. When we asked for the next available day, she said they were fully booked all summer. When we pressed her for more info, she never gave us a date, basically they didn't want to install the doors. Does that mean forever???
Buying new exterior wood craftsman front door & exterior fibreglass garage door
"The front door was an engineered Fir door with a wood block core construction with a veneer that you can paint or stain. It had 3 wood panels, a dentil shelf and and 6 small bevelled glass windows in the upper third. It was a beautiful looking door, especially once we put a darker stain on it. $875 + taxes. The exterior fibreglass garage door was a simple design with 6 panels, solid, heavy and already primed. $225 + taxes. Anna was very helpful, answered all my questions and was very professional. I'd highly recommend them!"
we are mangement company. It was a terrible mistake to purchase doors from this unbelieveable company who claims they make doors for the public. A few weeks my Boss order 3 exteriors door from them, it takes 4 weeks to arrive to the site and delivery the wrong size plus don't keep their promise of time and date. I did make a phone call to the owner but he refuse to talk to me by phone but response to me by email. They make a mistake but don't to accept the responsiblity. He email me a very misty text message and said don't want my business.
Door express unbelievable poor service
We needed a door jam made for our french doors and the owner told us he didn't want to make it. When my husband asked why, he told us that he was upset that our contractor sent us to him for only 1 door. We told him that we bought our indoor doors at home depot on sale. We just needed this door jam which they charge around $800. He told us he didn't want our business!!!!!