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Zellers, Nepean Reviews (1)
does not deserve a title
I am so not impressed at this present time with your customer service. I work in retail and this morning, I am actually trying to locate a product for an elderly customer at his request. Twice now I've called for the health & beauty dep't only to be put on hold for SEVERAL minutes. Obviously there was no coverage in this dep't. I called a third time to speak to a manager, feeling that this would be my opportunity to speak to someone about this and perhaps receive the help I required. Once again, I was put on hold for an extended period of time. I don't find this acceptable and once again, I am truly not impressed. Thank you for your time.
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Hbc has the broadest assortment of merchandise - everything Canadians need to live their lives. With more than 500 locations within the Hbc family of stores, our products are within the reach of all Canadians. We are Canada's merchants. We are Hbc.