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Diaz, Edgar DDS

5401 Temple Dr NE #215, Calgary, AB
2 reviews
Claim this business Last updated: Over a year ago
Listed in: Dentists

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Diaz, Edgar DDS, Calgary Reviews (2)

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By Cobalt Earwig on Feb 16, 2017
I am in my thirties and I have been seeing Dr Diaz since I was a child. The staff there are super friendly and always remember me. They are efficient, professional and kind.
By Lavender Mussel on Oct 31, 2013

Bad work, bad customer service, what's to like? Just posting up my experience with a dentist, as in 'avoid at all costs'. I went to Dentist Dr. Diaz in NE Calgary a few times, every time it was to refill a filling that they'd done within' the last year (they refuse to do an adjustments, and charge for it). Insult to injury, they're rude and never on time. The work is bad, and dentist is old, with somewhat shaky hands (hygienist told me he has Parkinson's, not good). In any event, I'd recently just arrived back in the province, and was having some pain, (as you guessed it - for fillings that had fallen out) I had to phone Diaz, not having time to source another dentist. When I went in they did an xray, I gave them my insurance info, which they messed up, making me come back two weeks later. At this point they said I came at the wrong time, missed my appt; for the follow up they cancelled it one me, unbelievable. When they called to cancel I said 'for fuck sakes, typical'. Laura the receptionist had the balls to tell me to 'go to dentist in the south', can you imagine saying that to one of your customers at work, you'd lose them, and they'd complain for sure; just like I'm doing. Avoid these guys at all costs if you want to be pain free, & receive good quality work & customer service. I also suspect you'd like to have your filling stay in, and not to ripped off, to boot. Sad, but true, these things still happen.


PS
Good job Laura
Comment by JennaBeans on Jun 29, 2015
This is so true!
Service is pretty bad heart. Is it because it's in the ghetto? I'm not quite sure. All I know is that whenever I get my cleaning done, I can always count on a good gossip. These people are the epitome of unprofessional. They are constantly gossiping about customers and the like. It's somewhat funny AND incredible unprofessional.

I've never had any issues on billing or any of that sort as my insurance has been top notched. The service has been mediocre to average on some days.
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