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Arbour Lake Dental Care

224-150 Crowfoot Cres NW, Calgary, AB
39 reviews
Claim this business Last updated: Over a year ago
Listed in: Dentists

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Arbour Lake Dental Care, Calgary Reviews (39)

39 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member124601 on Feb 09, 2017
Dr. Chris and support staff
I have nothing but good to say about them. I have lived with crooked teeth for 60 years and finally I got brave and signed up with Dr. Chris to fix that problem. I under went 5 hours of sedation to get my 4 front teeth drilled out and went home happy with temporary caps to wait for my new teeth. After he, with help from a great assistant got my teeth in. Out came the mirror and I was so happy to see how perfect they fit. Finally I wasn't self conscious about smiling. Thank you to all the staff and Dr. Chris with his great sense of humour, you guys rock.
By non-member103744 on Jan 28, 2016
I had 4 veneers put on and used sedation dentistry. I had a great experience and everyone took very good care of me. I also found out they put on a great Christmas party as a thank-you for their patients.
By non-member90353 on Jul 29, 2015
Support staff break this place
I have been going here for over 2years now mostly for the fact that I needed sedation work done. I have to say that went well, mostly because I was out of it and didn't have to deal with the support staff!!

I went in most recently because the brace on my lower teeth broke off and I wanted to get it fixed. Now I admit I didn't do to school for anything dental related, but when I asked the hygienist if I needed it (I felt this was a fair question) I got a complete lecture. She "just wanted to educate me"...which is fine but her bedside manner and tone implied otherwise. She presented me with two options but couldn't discuss the pros/cons of another brace or retainer. Then when I asked about pricing she diverted me to the sales staff. So much for her "education".
Needless to say I will be going somewhere else now, too much attitude for me
By non-member77179 on Sep 26, 2014
You are nothing more that money to them
They bill when they make mistakes and need to repair things, they over bill, they don't care about you nor do they ever say what it will cost. They just do everything they can think of and then over bill for it. Get second opinions and you'll be surprised!
By non-member76268 on Aug 30, 2014
Awful Experience
Do not waste your time, money or life by coming here! They are greedy and only see patients by how big their wallets are. Receptionists are rude, dental hygienists are rude, and don't even think about sedation dentistry here unless you want to be yelled at for things like gagging or moving your head after surgery... things you can't control while being sedated.
By rmathiso on May 28, 2014
Excellent Dental Care
My family has been going to Arbour Lake Dental Care for 25 years.
Dr. Ian Miller has been our dentist. His strong points are: explaining the problem, outlining the solution, giving a cost estimate, and providing first class care and service. These strong points have faded somewhat with the new recruits, but the Clinic could rebuild on its historical strong points.
-- Sarisfied patient (Ron)
By Cloverhill on May 25, 2014
Replacement crown
I received excellent service from Dr Ian Miller and his team, and was delighted with the new crown which is far superior to the one that it replaced, which had been inserted by another dentist here in Calgary 10 years earlier, and had proved to be wholly inadequate in terms of long term reliability.

I think this firm rates highly on dental efficiency and would recommend them to others, without hesitation.
By susaneppelst on Apr 23, 2014
usually a chicken
I HATE going to the dentist...Id way rather have a baby and I can honestly say that Ive had sedation dentistry many times with very little memory and total comfort. I now have a way to deal with this dental anxiety. I am so happy that I cant believe I can say going to the dentist isn't such a big deal any more. Id highly recommend Arbour Lake Dental Care. Really.
By non-member70960 on Apr 11, 2014
Bad Mannerisms
I was in for wisdom teeth surgery a few years back and I was nervous but content as I heard good reviews regarding the sedation. However , I had a horrible expirience and I now have a brother who just went through the same thing with similar complaints as well as an uncle with similar complaints. The staff at the front is very friendly but the people helping the dentist while I was under sedation along with my uncle and brother we all found to be very rude. My uncle was never under sedation but he was continuously rudely put down because he has a bad gag reflex and he couldn't help gagging when they reached in the back of his mouth. They got really mad and blamed him for something he couldn't control. As for my expirience I was treated in a similar fashion. During sedation I know you aren't completely out but I could feel it! I was in pain as I felt them tugging at my teeth and I remember "waking up" after being confused and instead of the nurse or hygienist or whoever was there , instead of testing me kindly and trying to help me as I was confused, she would get mad at me for moving or looking around, never explaining to me anything. As for my brother during his extractions he was in a lot of pain and he told them and he said they told him well do you want us to stop and you can go somewhere else and you can leave or continue? This is no way to professionally talk to a patient . Yes he was being rude to them as he was under medication and had no self control but in order to gain control of a patient that it not how to react. He also said the nurse was extremely rude.
I wouldn't recommend the sedation dentistry here but I have had no problems with my regular cleanings and check ups .
Comment by moniquer504 on Aug 30, 2014
I too have never had any problems with regular clean ups here however, after getting my wisdom teeth done under sedation I am looking for a new dentist office. They probably did not think I would be able to remember this, but I remember gagging too and a nurse calling it "silly" and urged me to stop. I could not control it and I was so angry but being in that state I could not do anything. I also moved my head after the surgery and I remember being yelled at as well. It sure sounds like they don't consider sedated people actual human beings. Was one of the worst weeks of my life.
By non-member70041 on Mar 18, 2014
Love my smile now!
I cant believe I CAN SAY HOW MUCH I love to smile now...thanks to Dr Miller. I have had sedation appointments and cant believe how well it all went. I was so nervous and am so so happy now.
By non-member69068 on Feb 24, 2014
Happy patient of 20 years
I have been going to Arbour Lake Dental since the mid 90's.
Over the year I have had work done by Dr. Don, Dr. Ian, Dr. Chris and Dr. Mike.
Thanks to them my teeth are healthy, straight and I can now smile with confidence.
For one of my procedure I tried sleep dentistry and it was great. No memory of the surgery and was jsut as easy and painless as they decsribe it to be.
I will be with Arbour lake Dental for the rest of my life!
By non-member68712 on Feb 11, 2014
permanent bridge
I had my bridge replaced there and was not happy with the first one and dr mike worked with me until we were both happy with it. Great service!
By non-member68579 on Feb 07, 2014
I was scared to go in for 2 root canals and 2 crowns. The temps feel great and im no longer a woos when it comes to the dentist.. Thanks dr.miller. U rock
By non-member68532 on Feb 06, 2014
My Dentist for over 20 years
I have been cared for very well at Arbour Lake Dental for over 20 years. I find Dr. Miller(s) to have a very soft touch. I have never been in pain here and I have had a lot of work done.
Everything has always been well explained to me. I am so relaxed there I often fall asleep (without sedation) while they are working on me.
This is the only place I will go for my care.
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