Near North Customs Brokers Inc

Seemed pleasant to speak with however, in communicating with my supplier in the u.s. they left much to be desired. They informed me that if my supplier provided a certificate of origin I wouldn't have to pay duty on my imports. I gave my broker's contact information to my supplier so they could contact each other directly. The broker told me she wasn't getting the information she needed and that the trucking company was hounding her to get it done. I called my supplier and they informed me that they had left numerous voice messages that weren't being responded to. Next thing I know I have a bill for $800 because the broker hadn't received the correct paperwork. Fine, whatever, I need my shipment. They also don't provide receipts for your payment so you can't write it off on your taxes. Seems suspicious.

We are new at using the freight industry
Very helpfull in getting us set up our first shipment