Custom Courier Svc

I've dealt with custom courier numerous times whether it be their transport operators 3 ton flats 1 ton flats or the 1/2 ton trucks vans and cars and every single time I've been met by a driver who is complete snob very rude when a custom courier driver has to face a problem with unloading or loading they don't try and fix it they say well use another courier company next time and walk away talking under there breath which I assume are insults to me and my people my company will no longer pay your outrageous fees for subpar service and drivers who cannot speak the language and don't even try to if they can't communicate they just walk away I would rather have a kid that delivers papers on his bike deliver things for me in this company and when you phone them to complain they say they will get back to you they never will trust me they do not care about their customers use any other courier company in town I suggest