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Second Cup

518 Eglinton Avenue West, Toronto, ON
9 reviews
Business claimed Last updated: Over a year ago
Listed in: Coffee Shops
About Second Cup

Truly a neighbourhood Cafe, serving great drinks, delicious sandwiches, snacks, desserts, and a friendly atmosphere. Enjoy a warm fireplace, a charming outdoor corner patio, and Free Wi-Fi. Go to full description...

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Today: 7:00am - 11:00pm
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Second Cup, Toronto Reviews (9)

4.6
9 reviews
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By flaviapeterson806 on May 16, 2019
BEST COFFEE AND SNACKS
Second Cup Coffee Co. is a Canadian coffee retailer, operating more than 300 cafes across the country. Its headquarters are in Mississauga, Ontario. Its stores sell hot and cold beverages, pastries, snacks, pre-packaged food items, hot and cold sandwiches, and drinkware including mugs and tumblers.
By stevenbielik152 on May 19, 2015
I love their selections of coffees
I love their selections of coffees. Compared to other shops that offer too much, theirs are just right. I guess I'm trying each one in the future.
By sunshine2012 on Oct 20, 2012
I wish they had more counters during busy times!
Great service! I just wish they had more counters during busy periods. overall pleased with the clean environment.
By jennifer on Aug 09, 2010
Second Cup... my Second Home...
I spend alot of time at the Second Cup across the street from work, I will either buy a coffee or an Italian soda (lemon and Lime)every single day, even on weekends as I live in the area.

Tony has established a place where customers feel like family. The patio is full of customers that come by every day to drink coffee, eat lunch (the wraps are amazing, today I had the Madras Chicken)and chit chat with other patrons on the patio. The tables are always clean and the umbrellas will shield you from the sun if you so wish. It's the best patio in the area!
The landscaping beside the building is just stunning and everyone comments on how beautiful the grass is and the flowers are just lovely.
Even dogs love to come to second cup.. there are 2 bowls of fresh water at all times.
The staff are always super nice,they really understand customer service and will provide you with info on all of the products that second cup has to offer.

Second Cup is my Second Home :)
Comment by jennifer on Oct 22, 2010
I know most of the staff by name at this location as I buy about 2 cups a day. I have to say that Amy is the best! She takes her time to make sure that she gives me a full pump of the vanilla bean flavor which I order with every cup of of coffee.. thanks soooo much Amy.. you make the best cup of coffee!
By andyj50 on Dec 03, 2009
Great Service and 'Vibe'
The owners and staff here are great! They always greet you, but not in the shallow, mindless way they do at Blockbusters for example - these people actually remember you and say 'hello' for real! The owners are friendly, sincerely hospitable people.
The food is always fresh and the ambiance warm and cozy.
One woman with long, dark hair is great - always going the extra mile. I watched her help people with Xmas baskets and she was great - if I had a shop, she's the kind of employee I'd want!
By non-member12595 on Jul 22, 2009
WOW
There's new management there now

It's a friendlier atmosphere, better food selection, and the staff all seem to have fun while working, and making all those yummy drinks
Comment by leahzoid on Oct 28, 2009
thank you! :)
By Nicoleb on Feb 28, 2009
mmm coffee
fast friendly service! a great coffee shop to have across the street from our office.
By non-member3202 on Feb 20, 2008
Love it
I go to this Second cup every day and the staff are all great!
By lutz on Jun 27, 2007
LOVE THEM!!
I am not a big coffee drinker but this second cup store is my favorite of them all ... really nice interior, awesome staff, always get you something for free so that makes your day .. owner is super sweet, and they are still running the "put $20 on your card get a free coffee" and none of the other stores do anymore.

Oh yes, and the coffee is NEVER burnt like in Starbucks ;-)
Speaking of which ... i think i need some coffee right now!
Comment by KAT on Jun 27, 2007
I find some of the girls there to be a bit, well, less than friendly. Except for one girl who works, I believe, in the morning. She is always very nice and notices when you do things like change your hair.
Comment by lutz on Jun 27, 2007
actually the afternoon shift is a bit off lol .. but nothing like that starbucks down the block where they flick a straw at you lol
Comment by KAT on Jun 27, 2007
SOMEONE AT THE STARBUCKS FLIPPED A STRAW AT YOU?!?! Did that really happen?
Comment by lutz on Jun 27, 2007
YES!!! that most unfriendly of them all chick .. jennifer.n49.ca is my witness ... i had the nerve to ask her for a large straw when i should have known that obvious fact how busy she was with the 3 orders she was executing. ... i should write a review on that one ... off to starbucks profile!! lol
Comment by silver on Jun 27, 2007
ok...so i love the morning girls at second cup - but in the aft i head over to starbucks. I don't require a straw so i have had notta issue there.
Comment by jennifer on Oct 22, 2007
I know some of the staff by name.. Anthony, Jen, Michelle and Debbie are great! Although i don't see much of Jen or Michelle anymore...

Additional business details

Email address: secondcupcustomercare@secondcup.com
Payment methods accepted: cash, visa, mastercard, american express, debit card
At Second Cup, we know that in order to provide the best coffee for our Guests, we must continue to work in harmony with both the environment and people who provide us with the best quality coffee beans. To both our Guests and coffee producers, we pledge that our coffee growing environment is treated with the utmost respect and dignity. All of our coffee producers provide a safe and healthy work environment and employees are compensated in a fair and equitable manner. As well, Second Cup continues to provide financial remuneration for quality beans to directly benefit the farmers, workers and mills. This is our promise.
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