For Companies
Sign in / Sign up
Add a businesses My Businesses My Reviews My Favourites Search Paying Only Latest activity Log out
Add a Business Sign in / Sign Up

Tim Hortons

2970 Carling Ave, Ottawa, ON
7 reviews
Business claimed Last updated: 2 months ago
Listed in: Cafes
About Tim Hortons

Located at 2970 Carling Ave, Ottawa, ON, Tim Hortons is the perfect place to go for great-tasting, freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most reno Go to full description...

Contact information

Phone numbers
Business hours
M-Su 7am-11pm
Business website

Tim Hortons, Ottawa Reviews (7)

7 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member104368 on May 26, 2016
Terrible service
I went in to Tim's this morning for a coffee. I was served by an impatient rude man. He didn't smile, didn't say hello. Then when he took my order got angry when I didn't respond fast enough to tell him what I wanted in it. I rarely go to Tim's. Sorry I didn't know you have some weird system where you put stuff in my coffee for me. Nowhere else on earth does that. Duh! Thus dude gave me such attitude over something so trivial. What a psycho. So he made me mad and I asked to speak to the manager. HE IS THE MANAGER!!! I told him he's rude! He looked sheepish but didn't apologize. What a total jerk. No wonder Canadian businesses don't survive. Get some training in customer service dumbass!
By non-member76283 on Aug 31, 2014
Slow the (toaster) train down!
Seriously! "Double toasted" at this location means soft warm bread. Ordered through the drive-thru and immediately parked the car and went inside. Got a new one and same fkn thing. 90% of the time they mess up this order. It's like constantly ordering a double double and always getting a black coffee. I get trying to be efficient with turn around times, but come on, at least make the orders right. Shouldn't have to have to ask for quadruple toasted just to get it toasted normally. Slow the toaster down or upgrade/repair.

I spend more than I'd like to admit at this location since it's en route to work but thinking a mcmuffin will be better, and it's on the right side of the road for me to.

Worse Tim Hortons in the city in my opinion. Employees probably are told these things....change needed at the top here probably.
By non-member67232 on Jan 03, 2014
Bad service
I bought coffe and some other staff few tims out 10 the made mistake 7 times either they did not put crem or if i order muffin they put donut one day I went to for complain the girl who was supervisor, she said did you call before came here, I said no than she said I don,t know who did it. I was explain to her but did not work.
Today my son order for two coffee and one english toffy from the drive throgh when he came home he found they put three reguler coffee no english toffy but they dcharge for english toffe.
By non-member67196 on Dec 29, 2013
i wish ppl could visit this location just to see how brutal it is. ive been sitting in line for 25min, long enough to find this site and write this review. most employees can not speak english, nor can they count to 3 to correctly make my tripple tripple. if their was any other lication nearby id never visit this place again. i just yell at them daily till they get it rite
By non-member44096 on May 14, 2012
Oh quit your whining they get paid minimum wage, for what to deal with rude customers and if its dirty what are they suppose to do just stop service to go clean, if people weren't so lazy and actually threw out their garbage there would be no issue, if you have an issue talk to the manager don't just sit behind a computer and have your nose out of joint
By non-member41394 on Mar 15, 2012
This location has a few problems, at times the service is very slow, but mostly it's the garbage and cigaret butts that cover the area especially around the back when going through the drive thru. I have never seen anything like this at the many many Tim Hortons I have been to not only in this city but across Canada. I will no longer order anything to eat from this location as I am sure that if the people that work there are this dirty I can't imagine what the kitchen is like and if they are clean at all.

However there is one employee there by the name of Beverly that is exceptonal.
By non-member32576 on Jul 07, 2011
Sad !!
Disgusted to find out that all previous negative reviews have been deleted. Pathetic !!
Service remains poor with the exception of 'one' employee that goes above and beyond. Employ individuals who can at least speak/understand our native language.

Additional business details

Email address:
Located at 2970 Carling Ave, Ottawa, ON, Tim Hortons is the perfect place to go for great-tasting, freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate and tea. You can also stop by for a quick snack or delicious meal, any time of day. If you are looking for a treat, try one of our delectable baked goods, including donuts, cookies, muffins, or Timbits, our signature bite sized donut holes. We also offer a range of soups and made-to-order sandwiches, grilled paninis and wraps. Our doors are always open, and we welcome you to stay and relax or grab a coffee on the go. So come on over to your local Ottawa Tim Hortons and be welcomed with a smile.
write a review
contact business
Business website
Address and directions
Contact information
Customer reviews
Additional locations
Additional information