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From a humble beginning in 1975 as a shopping mall kiosk that only sold whole bean coffee, Second Cup has become Canada's largest specialty coffee retailer. And since its inception, Second Cup has gro Go to full description...
Second Cup, Richmond Reviews (1)
You may wonder why the permanent business closure of the Second Cup Coffee store at the Richmond Centre Mall is “News Worthy”. Well, here is the scoop from behind the scene. The Second Cup Coffee store is a franchise business owned and operated by a Richmond family for more than 16 years in addition to the previous franchisee who operated the coffee store at the same location for more than 24 years. The store has served the Richmond community for four decades with friendly services and provided employment to many local residents. It is the store owner/operator’s business philosophy to operate a honest business, provide gainful employment opportunities and valuable experiences to high-school and college students in Richmond who have had no working experiences. The store offered a friendly place for many seniors, mall employees and shoppers to relax, enjoy a great cup of coffee or simply hang-out. The store owner has participated in various community fund-raising and charitable events, including donation of Second Cup gift baskets for silent auctions toward many community causes, in addition to sponsoring foster children in other parts of the world.
The closure of the store brings profound sadness to the store owner and disappointment to many customers it served over the years. The reason for the closure was NOT a result of any economic downturn or poor business management as one might suspect. The store has always been well managed with an excellent business track record and reported solid financial results. The lease of the store has expired in October 2008 and the effort of negotiating a renewal of the lease has been exhausted between the Second Cup Coffee franchisor with its headquarter in Toronto and the landlord of Richmond Centre Mall which is owned and managed by Cadillac Fairview & Ivanhoe Company without success. The failure of a “good faith” negotiation between the landlord and the franchisor has unfairly forced a long-term and successful business to close its door permanently at the end of April without any recourse.
Our Richmond community will lose a little piece of its history while eight people in our community will lose their jobs resulting from the simple greed as well as bad faith and unfair dealings by the Richmond Centre Mall. Sources believed that the Mall has planned to lease the vacant stores to yet another American clothing chain. Despite the economic turmoil in the U.S., the Richmond Centre Mall’s decision to give preference to an American business over a Canadian owned and operated small business with a strong sense of business ethic, and loyalty to serve and provide work experience for teens within the Richmond community outraged many local residents. If you find yourself in a less than desirable mood due the reality of missing that great smooth cup of coffee in the morning from the Second Cup, please join many local residents in signing the “Community Matters Petition” at the Second Cup Coffee store in the Richmond Centre Mall before April 26th.