Enviroshake

Tropical installation
I installed approx 12000 tiles on three separate roofs in the Bahamas. The warranty claimed that the tile was able to sustain winds up to 180 kilometers an hour. Patrick Smith and his son visited my location and judged the installation was excellent, when pressed on the warranty issue I was assured by Patrick Smith if needed they would stand by their product. As is known we were hit by hurricane Dorian, a major hurricane. I reached out to Patrick Smith who offered to cover replacement cost of the initial 500 tiles which we estimated as missing, upon further inspection the the estimate was 3000 tiles. I communicated with his son Connor, I was informed that he could not match the color furthermore replacing the missing tiles was a problem. I was advised to remove the entire installation of 12000 tiles and re-install mixing in the non-matching tiles which is totally unacceptable. All this at my cost and was also informed that not only would they not cover the 3000 missing tiles but also reneged on the offer to cover the initial 500 tiles promised. I reached out to an engineer friend who inspected the tiles and judged that the installation instructions of 7 to 9 inch exposure was incorrect. The tiles should have been installed at 4 to 5 inches at most. Now they have revised their installation instructions accordingly. They refuse to call me back or speak with me and suggest legal recourse which is only permissible in courts located in their location.... waste of time. Had I been advised to all of the above it would have made a difference on my decision. Their actions speak loudly to their honesty and integrity. The difference in cost due to the difference in installation instructions is approximately 35% more tiles,which is ridiculous...Buyer beware!!!!!

So when I contacted Enviroshake and asked about our roof of 10 years they told me due to a bankruptsy from Wellington Polymer Technology Inc that they didn't have to honor the warranty. But Wellington Polymer Tech did not file bankruptsy but rather is a subsideray of Allmet roofing products that they are still using. Besides that the addresses and the phones are the same as Enviroshake now. Not sure what they are doing but I certainly will follow up with the Attorney Generals Office! Especially now that I know they didn't tell me the truth. Does anyone know the real owner of Enviroshake at this point? I would love to have that information.

We installed Enviroshake on the roof of our new house in 2004. Expensive compared to other products but we thought we'd never have to worry about roofing again...how wrong we were. The roof started disintegrating around 2010. Now we have holes in the Enviroshake tiles everywhere. The new owner of Enviroshake, Headwaters, through some legal agreements has avoided having to honor any of Enviroshake's warranties pre-2009, and they don't! Buyer beware, advise investigating similar problems others have had with Enviroshake and Headwaters.

We purchased Enviro Shakes because we never wanted to replace our roof on our new build 11 years ago. We now have holes everywhere on our roof and we need to re-shingle. Warranty was suppose to be when we purchased for a life time. Now when you read the fine print your warranty is only effective 2010 and on ward. When we contacted company 3 years ago they told us if it wasn't leaking thru your roof they won't replace any shingle. This roof costs three time the $$ to install. Would not recommend this roofing material as it stains your house and gutters and when you sit on your patio the shingles give off a sandy dust in all your food and drinks. Think before you purchase this product.

I manage a roofing company on the west coast of Canada and this is our first time dealing with Enviro and our last. We have ordered from there enviro shingle line which only contains two colors and takes one month to make and ship from them to us. They have had to ship us the order twice because they keep sending us the wrong color. The first time they did this they said it was our fault that we picked the wrong color. We tried talking to their rep but he told us that he wanted nothing to do with it. Now we still have not got anywhere with them and now realising their mistakes they don't want to do anything for the home owner. We will never deal with them again. I only gave them a half a star because the program made me but I wouldn't even give them that.