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Vogue Dry Cleaning

181 Bay St Concourse Lvl, Toronto, ON
1 review
Claim this business Last updated: Over a year ago
Listed in: Dry Cleaners

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Vogue Dry Cleaning, Toronto Reviews (1)

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By missm on Nov 20, 2011
Expensive for no good reason
I was on a tight timeline so I wasn't able to go to my usual dry cleaners to get my cleaning done. So, I decided to try the one in BCE which is close to my office - convenient. I waited by the counter for about 5 minutes before someone came over to help me. I asked for a price list so that I had an idea of what they charged and I jumped back when I saw the prices. Mind you, my usual dry cleaners is very affordable which may add to the reaction. A silk piece costs $10 and anything that is a combination of silk also costs $10. Hesitant, I asked the lady to quote me on the two pieces I needed clean. I had one silk piece that came with a polyester lining and a silk tank. She told me that it would be $10 each because they were silk. I agreed and left it with them. When I returned a day later to pick it up, the total price rang up to $36 after tax. I asked why this was significantly more expensive than my quoted price of $20 and was told that my polyester lining under my shirt (it was attached to the shirt, not an entirely new shirt) cost an additional $10. I told her that I wasn't quoted this price and that is unfair. Further, it was polyester underneath and shouldn't be calculated at the price for silk. She said that because it was attached with the silk, they also counted it as silk.

All in all, it was expensive, they were not honest with their business practices and this will be my first and last time using these guys. And plus, at that price, they did not do a better job than my $4/silk piece dry cleaner. No matter how urgent, I will never use them again.
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416-368-7458
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