StorageMart

Verified by yext

This place has really great atmosphere. Also very convenient to my current location. DiLip provided very great customer service, answered all of my questions on arrival, and assisted with a map to show where the unit was as well. Staff even accompanied me to the unit as well.

Overall so far, very good experience here, and hope to rent here for quite some time. Thanks to the friendly staff!

Dilip is amazing! He's is so helpful, very patient and kind. I wish everyone provided such wonderful customer service like him!

Dilip provided some of the best customer service I’ve received in a long time. He was incredibly kind and made sure all my questions were answered before we ended the call. It’s clear he truly cares about the customers he helps. Thanks for the great experience!

This storage facility operates through contract pressure, price escalation, and restrictive access practices designed to coerce customers into paying more over time.

Their model is not built on transparency, respect, or fair dealing. It is built on confinement, friction, and exploiting the fact that customers are already locked into a vulnerable position once their property is inside the unit.

Fees change. Terms shift. Access becomes leverage. Communication is minimal unless payment is involved.

This is not customer service. It is entrapment dressed up as policy.

Businesses like this rely on people being tired, busy, or afraid of losing their property. That behavior should not be normalized or accepted at any level of society.

Use a storage provider that operates with clear pricing, written accountability, and basic respect. This one does not.

Proceed accordingly.

Five star reviews for this location are often encouraged through incentives. Once those incentives are removed and customers are locked into contracts, the experience changes significantly.

Dilip helped me secure a parking spot for my work truck. Explained everything too to bottom, let me get him the paperwork at my schedule and was overall super accommodating. Thanks for the help !

I had a great experience with StorageMart. The staff were very helpful and responsive, especially when some unexpected issues came up during my move. I was so relieved they were available to take my call and help me out right away. Would definitely recommend!

Just booked my first unite with storage mart over the phone. She is very helpfull to search for me near and better location. Finally gave me a better deal. Liked her politeness and patients to her me out. Understanding my needs.

Dilip has been so helpful, I appreciated the support and time in my urgent move.

Dilip greeted me as soon as I walked in and showed me around and gave me the details on the available units. Respectfully, personable and all around good vibe. Highly recommend coming to the shop in person.

Dilip was so helpful and kind! I so appreciated his help and friendly guidance especially on my moving day! Thanks very much Dilip!

Dilip is very friendly and always willing to help. He explained everything clearly and made the rental process quick and easy.

Dilip was excellent in getting me the right unit for move, definitely a great experience and will highly recommend. Quick and efficient thanks Dilip!

Valerie is such a wonderful person. She is very kind and understanding. She helped me pick up my storage unit on very short notice. She explained everything very well. Also, dilip is also very nice and polite, just like val had a nice conversation with both of them. Very nice people highly recommend this place. 👌 I'm looking forward to moving my stuff here and hopefully being a long-time customer like others.

Dilip was amazing his customer service and exceptional knowledge of what customers need is outstanding.
He helped me figure out what size and the necessities on what I need.
Would definitely recommend.

This is one of most attended staff.
Dillip has been a great help in serving the public.This has been a first time user experience.Making it the most positive.
Thank you to all.

I had a wonderful experience with Dilip for my storage unit. He’s knowledgeable, friendly and made the move very easy. Highly recommended this facility.

Dilip was great in answering all the questions we had. Took the time to show us the different sizes so we could get a better idea of what we may need.

Very practical and easy. Amazing customer service, they are very kind and they go above and beyond in their support. One time they even helped me jumpstart my car. Highly recommended

Dilip was very helpful and explained any and all information I may have missed online. I Appreciated his help

Great customer service! Dilip was very helpful and informative. It's a very convenient location as well.

Dilip was very helpful to help us find a storage unit that we were looking for.
He's recommended

Do not recommend. They make no effort to communicate with you, and their customer service line can't actually do any payment administration it all has to be done at your local office when the manager is in the office. Worst experience ever.

The manager, Dilip, made the process very easy for me and catered the check-in process to my needs. I really appreciate how easy the entire process was. I called around to all of the storage spots nearby - I found both the best price and service here.

Signed up for a new storage unit today. Dilip took care of all my needs. He was helpful, professional and informative. He explained StorageMart’s policies and payment options. Dilip showed me where my unit was located, how to manage the door and assisted me in checking my passcode for entry. The experience was smooth and and efficient.

Met Valerie for the first time yesterday May 8-2024.
What a pleasant lady , very helpful and informative it’s a pleasure doing business with her.
Stay positive always
Cheers