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Last updated: 2 months ago
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Packaging and Crating
About Abacus Self Storage
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257 Reviews
N49
31 Reviews
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134 Reviews
Storage.ca
18 Reviews
OPIO
74 Reviews
By Doug Hancey on
Oct 09, 2021
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This week my husband I rented a heated indoor storage unit and we were impressed with the high customer service standards.
This team wants it to be a good experience and have you smiling. Our 1st phone contact w/Leesa was professional & friendly. Within an hour we had toured, identified a suitable unit & signed up. Later in the day we started to move our items.
The next am I realized that I may have left my scarf on their premises. I called & Jane gladly said she would check their 'lost & found' area. It was not there. Jane then offered to report it to their maintenance team.
The next day Leesa called to inform me that my scarf had been located & I could pick it up in the office! CCTV revealed where I dropped it & how it was recovered.
Who does that? This team exceeded my expectations & really cares for their customers!!
This team wants it to be a good experience and have you smiling. Our 1st phone contact w/Leesa was professional & friendly. Within an hour we had toured, identified a suitable unit & signed up. Later in the day we started to move our items.
The next am I realized that I may have left my scarf on their premises. I called & Jane gladly said she would check their 'lost & found' area. It was not there. Jane then offered to report it to their maintenance team.
The next day Leesa called to inform me that my scarf had been located & I could pick it up in the office! CCTV revealed where I dropped it & how it was recovered.
Who does that? This team exceeded my expectations & really cares for their customers!!
Doug we're so glad you had such a positive experience with our team! Thank you for choosing Abacus Self Storage, and please, get in touch if there's anything else we can do for you.
We just got a locker and Jane macdonald was a great help and made everything very easy I would tell people to go there if they are looking to get a locker steven and charlene
By Go mama Oj loser on
Dec 28, 2022
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This place is the best storage place in town they went above and beyond workers are very professional and friendly the boss genuinely cares about his clients and take good care of them I recommend this place to everyone
Hi Jannetta! We're so glad you had such a positive experience with our team. Thanks for choosing Abacus Self Storage and please get in touch if there's anything else we can do for you!
By Iris Umnov on
Aug 14, 2025
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Convenient, clean, and well-priced storage, super friendly staff!
They have a great promotion where you get 2 months free with the purchase of 1 month of storage, it was really helpful during our move.
They have a great promotion where you get 2 months free with the purchase of 1 month of storage, it was really helpful during our move.
By Michael Litvack on
May 20, 2025
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Fantastic customer service. Easy unit access. Reasonable prices.
Thanks, Michael! It's always nice to hear that we're giving clients the best value for their dollar. Let us know if there's ever anything we can help with!
By Andy Zhang on
May 07, 2025
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Superb customer service. I will always come here for my self-storage needs.
We're so glad you're having such a positive experience with our team! Thanks for choosing Abacus Self Storage. Please get in touch if there's anything else we can do for you.
By Qasim Zaidi on
Mar 20, 2025
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Thank you for the 5-star review! We truly appreciate your kind words and support. Your feedback means a lot to us, and we're thrilled to know that you had such a positive experience.
By Michael Perry on
Mar 05, 2025
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Great experience, the owner was very helpful and informative. Good price, would highly recommend to anyone in the GTA who needs short or long term storage.
We're so glad you're having such a positive experience with our team! Thanks for choosing Abacus Self Storage. Please get in touch if there's anything else we can do for you.
By Parsa Hemmat on
Dec 13, 2024
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By Roof It Toronto on
Oct 28, 2024
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Great prices, good customer service, and clean
We're so glad you're having such a positive experience with our team! Thanks for choosing Abacus Self Storage. Please get in touch if there's anything else we can do for you.
By Matthew Ber on
Sep 25, 2024
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So friendly and great prices.
It is also climate controlled so nice int he summer and winter.
It is also climate controlled so nice int he summer and winter.
We're so glad you're having such a positive experience with our team! Thanks for choosing Abacus Self Storage. Please get in touch if there's anything else we can do for you.
By Maera Dela Cruz on
Sep 20, 2024
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Exceptional customer service! Ali was great in assisting us during our inquiry and sign up process. We were glad to find this place for our storage needs.
Definitely, highly recommended.
Definitely, highly recommended.
Thanks, Maera! It's always nice to hear that we're giving clients the best value for their dollar. Let us know if there's ever anything we can help with!
By FlashlightFan on
Jun 27, 2024
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I recently began using Abacus Storage for the first time and I want to emphasize what an excellent experience it has been. The facility is clean and well organized and the staff is very pleasant and helpful. Highly recommended!
We're so glad you're having such a positive experience with our team! Thanks for choosing Abacus Self Storage. Please get in touch if there's anything else we can do for you.
By Alireza Nouri on
Mar 02, 2024
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Amir is the best person you can deal with. Patient and helpful. Very clean storage and fair price
Thanks, Alireza! It's always nice to hear that we're giving clients the best value for their dollar. Let us know if there's ever anything we can help with!
By Vladyslav Шевченко on
Dec 27, 2023
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By Bardia _333 on
Sep 09, 2023
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We're so glad you're having a positive experience with our team! Thanks for choosing Abacus Self Storage and please get in touch if there's anything else we can do for you.
By Amir Samadi on
Aug 20, 2023
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Friendly helpful staff. Clean and well maintained facilities, well lit, easy to get in and out of with access code and gate. Nice size storage units. Reasonably priced.
Thank you! We try to go above and beyond to make sure all of our client's visits are safe and clean. Cheers!
By Brian Langdon on
May 14, 2023
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Horrible experience and a waste of time.
We appreciate you taking the time to express your concerns about your experience with Abacus Self Storage. We would like to provide some clarification and address the issues you have raised.
When you signed the unit occupancy agreement on March 21, 2023, our staff was informed that you work as a landscaper. As a result, we specifically requested that you refrain from leaving any landscaping debris in the Abacus corridors. Our commitment is to provide a clean and tidy property for all our unit occupants.
Regrettably, after your move-in, we noticed that on several occasions you took lawn care equipment out of your unit and subsequently left grass cuttings and other debris in the corridors. Despite our initial request made at the time of agreement, this behavior persisted, resulting in an unsatisfactory condition of the corridors. We made multiple appeals for you to exercise greater care and cease causing the lawn care litter problem. Maintaining a clean and tidy environment is one of our key operating objectives.
We want to emphasize that asking a customer to leave is not a standard procedure for us, and it is not something we take lightly. However, the combination of your lack of care and aggressive demeanor left us with no alternative. We apologize that we were unable to meet your expectations in this situation. We value your feedback and will consider it as we strive to improve our services and ensure a positive experience for all our customers.
If you have any further concerns or would like to discuss this matter further, please feel free to contact our customer service team directly.
By Shaun Nguyen on
Apr 09, 2023
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Thank you for the five-star review, Shaun!
By Simply You on
Dec 28, 2022
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Thank you for the five-star review!
By LoneTiger Collectibles on
Dec 28, 2022
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Thank you for the five-star review!
By Amit Thakor on
Dec 17, 2022
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The staff here is very kind and helpful. They showed me around and even pushed the due date a little further at no cost. Also the locker unit is right near the door.
By Brian Tsui on
Nov 19, 2022
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Thank you for leaving a review, Brian!
By Burhan Insel on
Nov 16, 2022
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Thank you for the five-star review, Burhan!
By Shiva Kumar Vishwanathan on
Jul 25, 2022
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Thank you for the leaving a review, Shiva!
By Rodrigo Pleites on
Jun 20, 2022
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Really nice place, people are friendly and the storage has a good price.
Hi Rodrigo, thanks for letting our team know! We always try to bring the best value to every customer, so we're glad you're having such a positive experience with Abacus Self Storage. Cheers!
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Email address:
jane@abacusselfstorage.com
Self storage rental space is available in various unit sizes to suit your residential and commercial selfstorage needs. When renting storage space in Toronto and the GTA, be sure to contact Abacus Self Storage, Ontario's premier self storage providers. We can help!
Languages:
English