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Gabriel Ross

589 Bay Street, Victoria, BC
5 reviews
Claim this business Last updated: Over a year ago
Listed in: Furniture
About Gabriel Ross

Gabriel Ross is an authorized retailer for the hottest names in modern designer furniture, lighting, and home accessories. GR also offers interior design services as well as custom furniture and reupholstery. Shop online at GabrielRoss.com, call 1-866-207-1111 or visit our showroom in Victoria BC Go to full description...

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250-386-2558
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Gabriel Ross, Victoria Reviews (5)

1.8
5 reviews
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By non-member104680 on Dec 16, 2015
BEWARE! sales people will tell you anything to make a sale BEWARE!
I purchased a desk chair for $2200.00 in late 2015. It was delivered and 3 days later it went on sale for %15 less than I paid. Gabriel Ross management did nothing but give emailed excuses, Avoid buying from this company.
By non-member73021 on Jun 18, 2014
stay away, spend your money elsewhere!
Terrible service, no respect for repeat customers, won't honour a sale price even when your order at previous price hasn't even shipped yet. E-mail communication slow. Why buy here when you can buy from any number of other vendors who sell the same product with better service? Prices are pretty much fixed anyway on these licensed classics anyway.
By tw33ter on Jun 14, 2014
Long Time Happy Customer
I found this site via google, as I wanted to get to the Gabriel Ross website. SO I had a moment to sign up. What I find surprising is there are only two old negative comments here.

I have been a customer of Gabriel Ross for about 6 years. We work with some very high end projects that have some of the most amazing architecture and design. We use only the best materials and that is what our customers DEMAND and expect. The same goes for furniture and lighting.

I have bought furniture and lighting from many suppliers and I source my prices. For authentic brands there is usually not too much price difference (as these are set by the manufacturer), so service and knowledge are very important to me. I need to know when to expect the items I have ordered and coordinate this with my project schedule. Finding companies I can trust and rely on is very valuable to me. I still push for the best deal. Many items we order are custom made, coming from all parts of the world, these items do not ship over night, (they are not even made yet).

IN Canada it is hard to beat Gabriel Ross. You are going to get nailed on the dollar when it is like it is now and your credit card unless you have a US dollar card, then probably get dinged on shipping, if they even will ship to you.

Each of the top suppliers of these special designed 'name brand', authentic items are usually pretty good if they have been in this business any length of time and I have dealt with most of them with various results. I rate Gabriel Ross at the top of the list and do not mind saying so. Asking most people in the business here in Canada and they will usually say the same.

It sounds like these reviewers are going to be happier shopping online at walmart.

thanks Mike H
By violette on Jul 28, 2013
AVOID THIS RETAILER!
Gabriel Ross peddles overpriced goods with a serving of arrogance and self-importance. We've had several poor experiences with the owner, whom we found to be difficult, condescending, and very arrogant. There are many other shopping options out there; we'll never deal with this individual again.
By Lawyer101 on Oct 18, 2011
Amazing Staff and Easily the Best Prices in Canada!
My recent buying experience with Gabriel Ross was a breeze. We bought 10 Herman Miller Aeron chairs for our office. The staff at Gabriel Ross are great and the pricing is even better.

I sent an email inquiring about a quantity discount and within an hour one of their staff members (Dan) got back to me with a quote. Their pricing easily beat out the competition and I placed the order with them.
The follow up to my order was also great. I received a ship date by email and a phone call from the delivery company 5 days after the order had shipped.

The 10 of us here are truly loving our new chairs!

THANKS GR!
By deejaymen on Sep 27, 2011
Worst online buying experience in over 10 years!
Took two and a half times longer than promised to ship goods. Arrogant and intransigent post-sales customer service. All this after charging premium prices. Recommend buying the same brands south of the border cheaper, quicker and easier!

David

Additional business details

Email address: info@gabrielross.com
Canada's premier contemporary modern furniture lighting retailer since 1992, shop online at http://www.gabrielross.com, call 1-866-207-1111 or visit our showroom at 589 Bay St, in Victoria BC.

Gabriel Ross brings together a variety of classic and new, cutting edge modern products to the consumer. Our company has been in business for over 15 years and holds an excellent relationship with the represented manufacturers and we have certified interior designers on site dedicated to assisting you in anyway possible. We continue to source new modern style product lines in an effort to satiate modernists everywhere. Thank you for choosing Gabriel Ross. Gabriel Ross is a nation wide authorized dealer for the following manufacturers: Abyss Towels, Alessi, Amat-3, Andrew Morgan Collection, Area Bedding, Artemide, Artifort, Barbacci, Blomus, Bonaldo, Brown Jordan, Carl Hansen, Cassina, Cattelan Italia, Cherner, Emeco, Ennezero, Fabrica, Flensted Mobiles, Flos, Foscarini, Frighetto, Fritz Hansen, Harco Loor, Herman Miller, Home Treasures Linens, Humanscale, Iittala, Itre USA, Jeff Covey, Joquer, Kartell, Knoll, Luceplan, Lumen Center, Marset, Minotti Italia, Modern Fan, Modern Twist, Modernica, Nani Marquina, Nemo Italianaluce, Neuhaus Design, Nienkamper, Riedel, Ron Rezek, Rosenthal, Royal Botania, Saeco, Serralunga, Signoria di Firenze, St. Geneve, Tech Lighting, Unique Carpets, Vibia, Viking, Vitra, Wedgwood

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