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Frini Furniture

4600 Steeles Avenue West, Woodbridge, ON
4 reviews
Claim this business Last updated: Over a year ago
Listed in: Furniture

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Frini Furniture, Woodbridge Reviews (4)

1.7
4 reviews
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By rosthorne on Oct 16, 2015
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Purchase experience was very pleasant, no pressure and very friendly. Requested delivery date a month in advance. They called me the week before to confirm and again the day before. They arrived on time, very friendly and knowledgeable staff. They unpacked and set up my couch set and removed all packaging. My bedroom set, they put it together. Yes there was a problem, my bed side panels were the wrong color, not their fault, it was what was sent. They promised to come back the next morning with the correct panels. They were there as promised. Again, there was a problem, the hardware was not with the panels. So, again they promised to come back the next morning to complete the set up. And again they were there as promised. They completed the set up of my bed and everything has been great since. To me, yes there were problems and this type of thing can happen to any company. What is important to me, is how they handle the issue. It was handled as a priority and with professionalism. The furniture is beautiful and I am very happy with it and the service I received, so yes, I would recommend Frini Furniture to my friends and family.
By Violet Duck on Jan 21, 2015
Guest Review
Horrible! Don't go there! We bought a $3500 "leather" couch from them. The stitching started coming apart in less than a month. Took us over 2 months to chase down the store and have the issue addressed. Finally had a delivery guy pick up the couch who ripped the fabric further and tried to blame it on us. When we were told the couch was "fixed" and we went to see, absolutely nothing had been done! We are now filing a claim with the BBB and taking them to court! The owner Richard did not even have the guts to step out of his office to address our issue, just hid there. Stay away from this place! We are also now convinced that the floor model shown to us was leather but the couch we actually received is vinyl!
By Cyan Trapdoor-spider on Apr 03, 2014
Guest Review
I bought bedroom furniture. Quality is not what it's suppose to be . My furnitue is all cracking on the edges. I paid a lot of money for it. They took a piece back and pretends to fix it by colouring it in. I would not recommend going back to this store to anyone I know.
By Alex on Mar 31, 2010
Verified by Email
Been one month and I am still waiting for this company to acknowledge the deficiency report for my defective bedroom furniture. It's pretty sad when you have to constantly chase a company that was once SO eager to sell you their product which by the way, clearly NOT all made in Italy as they lead you to believe. Owner has no people skills and takes the "my way or no way" approach when THEY screw up. Post service is extremely pathetic. Clearly prefers to cater to people who spend greater than 20K. I would not recommend purchasing product from this company if you're looking for quality product & service. My furniture is defective and if I don't get service soon, will report to the consumer board and take legal action. Just wish more people had post `gopro`.`reviews` before I purchased product from them.
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Email address: colin@unitedchairs.com
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905-851-8844
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