GJ MacRae Foundation Repair

Thanks for your excellent customer care. We appreciate so much that you resurfaced the driveway. Rafal did a great job.

Susan & George

We hired Gavin and his team to enlarge two basement windows in our home, waterproof the foundation and install window wells. Gavin started things off on the right foot by returning our call quickly and coming out to provide a quote in a timely manner. He was one of the few people who agreed to help secure and do the work under a building permit. Which was important to us to ensure the safety of our family. Our job was a challenging one with several unexpected issues popping up along the way. That said, I was impressed with Gavin (and his team's) dedication to ensuring the job was done properly and to our satisfaction. The team was professional, courteous and punctual. Additionally, I was VERY impressed with Gavin's dedcation to working with us to iron out a few challenges (even after having been fully paid for the job). With many "fly by the night" contractors out there, it is nice to deal with a company that truly cares about client satisfaction and doing the job right. A rarity in today's market! Our family is now enjoying a safe and bright basement. Thanks Gavin!

On 11/12/2011 3:49pm

Hi Noreen,
I just wanted to let you know that I really appreciate all your help with my foundation leaks/cracks. The job that was done on Thursday looks great!
Please send a thank you to John for me.
Also, just to let you know, the Serbian gentleman that did the job was polite and a pleasure to speak with. He explained what he did and he really seemed to take great pride in his work, he is the nicest man.
Regards,
Penny

Hi John,

It's been a few years since you repaired foundation leaks in my basement.
I remember you saying you had some rogue crews out there that caused some
issues including work done at my house however you were kind and repaired
everything fully. Just wanted to thanks for a basement that my family
enjoys, a dry basement! and for making things right.

Well done John and happy new year... Having a few beers in my dry basement
thanks to you!

Sincerely,

B. McLeod, Mississauga, ON

"MacRae was very responsive to our needs. The job was completed
without delay, and of absolute top quality. The crew took care of our property, and everyone we dealt with at MacRae, was very
professional. I highly recommend them"

Richard S.

In the summer of 2009, after interviewing a few contractors, we hired GJMacRae to fix a major walkout / foundation problem on our 37 year old house in Bolton. One wall of our foundation had tilted inward, and had sustained substantial cracks.
Consequently, water was penetrating into our finished
basement. Needless to say, it was a very stressful time, and the worry and distress it caused us as a family was significant.

From the very beginning of the repair process, the people at GJ MacRae instilled confidence, and exuded professionalism. You could tell John and Gavin knew what they were talking about, and they assured us the job would be done properly and on time. They allayed our worries and fears, and
throughout the 3 week process, Gavin communicated what was happening and consistently delivered updates and returned phone calls (even after hours).
His calm demeanor and pleasant and professional approach was a welcome and reassuring thing in a world full of pseudo-contractors and fly-by-nighters,who seldom return calls or perform adequately.

GJ MacRae came in and did exactly what they promised they were going to do.
The job was completed in exemplary fashion--on time and for the price quoted. The repair site was left cleaner and neater than when GJ MacRae found it, and the quality of the workmanship was superior. Overall, we couldn't be happier about the quality of service we received.

GJ is a company I wholeheartedly endorse, and I would recommend them to anyone experiencing foundation issues. You won't be disappointed!

Respectfully,
Tara and Rick Black
Bolton, Ont.

I would recommend anyone to use G J MacRae Foundation repair. They are honest & take pride in the work they do.