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Bath Emporium

5 Shields Court, Unit 101, Markham, ON
42 reviews
Claim this business Last updated: Over a year ago
Listed in: Bathrooms
About Bath Emporium

Bath Emporium presents you with a wide variety of quality name brand bathtubs to suite your style and budget. Go to full description...

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Bath Emporium, Markham Reviews (42)

42 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By Guneet K on Jul 05, 2021
Stay away from this place...
We are doing renovations on our home and found this business through instagram and at first impressed with the craftsmanship and quality of their items. HOWEVER, unfortunately our experience with Bath Emporium was extremely horrible!! I purchased a toilets, a vanity and various other accessories (faucets etc.) mid April with a estimate delivery between 3 to 4 weeks. I STILL HAVE NOT RECEIVED THE TOILETS.. and it is now July. Our vanity only just came last week eventhough we were told it would only take a few weeks. Mind you this order was placed in April! The vanity had multiple scratches and a dent on the side. We requested a refund as we're already extremely fed up with BE services and customer service. The gentleman I spoke to was extremely rude and when I later spoke to the manager Jazmeet we were to contact the manufacturer and it wasn't their problem (seriously so rude and ridiculous).
The faucets were damaged and the other items were pretty low quality. They have no respect for theis customers, they NEVER call me to let me know about my product (updates on toilets), I was the one going after information. At this point I requested a refund however they are NOW they are refusing to give me my money back saying that they cannot cancel the order and they are not responsible for the factory delay. Absolutely ridiculously rude, disorganized and dishonest service. I'm extremely annoyed and would absolutely not recommend this place to anyone. I wish I looked at all the reviews prior to placing an order with them. Save your time and money and don't do business with this place.
By Monique Bisgould on Nov 24, 2020
NEVER EVER DEAL WITH BATH EMPORIUM! They knew my situation that I was ordering a slider shower door and did not mention the bar would hit me on forehead and I am only 5’ 2”. I expect that the demo should reflect what I was buying. They only wanted to sell me another entire unit. Another $2,000. I saw tons of negative complaints after. Suddenly they received a bunch of 5 stars. They wrote them themselves or hired a company to lie for them. Stay away from these crooks.
By Babs711 on Dec 02, 2019
I recently needed a kitchen faucet in a hurry and visited bath emporium on a Thursday late in the day. Jasmeet immediately reviewed books to find the Tap that met my restricted requirements. (I had a shuttered window behind the tap). Jasmeet arranged for me to immediately go the the manufacturer to pick up the faucet so that I would have it for the following day. She also recommended an appropriate soap dispenser that works well and compliments the faucet. It actually is the best kitchen faucet that I have ever owned. It is attractive, but it functions like no other. The store is very large with a lot of fabulous, modern choices for both kitchen and bath. I would recommend this store and can’t say enough about the patient, kind service that Jasmeet gave me.
By Cherry Heron on Jun 17, 2018
We have two fair-sized bathrooms to remodel and have been avoiding the process of shopping for vanities, sinks, shower systems and faucets as a daunting exercise. Yesterday we decided to visit Bath Emporium where we met Josh, designer and sales associate. He expertly guided us through various options and decisions - high end vs lower cost, function and performance, and quickly made a dreaded shopping chore simple and pleasant. We left after less than 90 minutes, having chosen everything we will need to make our two blah bathrooms functional and beautiful.Thank you Josh and all the staff at Bath Emporium.
By Arshak on Jun 30, 2017
We have perchance the entire accessories for our both Master & main bathrooms.
My recommendation for the high product quality and curtesy of the employees whom are serving the customer with patience, knowledge of their product and with many excellent recommendations. Personally I would like to thank Mr. Rav Macray, whom made our visit a great experience.

Best Regards,
Arshak A. Toufenkjian
By Lavender Snipe on Feb 12, 2017
My wife and I recently visited Bath Emporium to look at shower and bathroom hardware. We had previously visited a couple of their competitors in the Lawrence & Caledonia area and were disappointed in the choice of merchandise and way we were treated by sales staff who seemed either disinterested or too busy to bother with seniors.
When we arrived at Bath Emporium our expectations were not high and we anticipated a similar experience. Were we ever wrong! We were greeted by Teresa Chen who turned out to an amazing salesperson. Not only was she warm and gracious but she had a comprehensive grasp of the merchandise in the store and in the catalogues. She answered our many questions patiently; made helpful suggestions; and searched out options that other sales staff would probably not have wanted to bother with. Even so, we never felt pressured by her to choose something we didn't want or that the company was attempting to close out. Best of all, she did it all with a great big smile!
If every business had a Teresa Chen no one would want to shop online! She definitely has our vote for salesperson of the year and Bath Emporium's choice of merchandise is second to none
By Annem on Jan 08, 2017
Teresa was extremely helpful with her design suggestions. She was able to put together a look that is aligned with my taste in a very short time.
Her approach is very sincere and honest. I would go back again for any future needs.
By jpliuca on Oct 06, 2016
showroom is efficient with many brand n many choice on products. Service is professional n good. Nice place to shop
By ulstergirl22 on Oct 01, 2016
My recent experience at Bath Emporium was excellent. Teresa is very knowledgeable,efficient and a pleasure to work with. I was very happy with the service and the prices .
Caroline H.
By Dorothywongky on Jul 16, 2016
Finally, I have found my dream bath tub at Bathemp. Thanks Tony Dong.
Excellent service at Bathtemp.
By Orange Lynx on Jul 13, 2016
Good product good price and nice sales(^_^)
By Victorluan on Jun 25, 2016
All kinds bathroom and kitchen stuff which I can buy and very good Brends and quality. Nice staff
By rodbaldwin on Jun 21, 2016
I had a wonderful experience at Bath Emporium in Markham last week.

We are completely gutting our Master en-suite and Family bathrooms. Our contractor suggested Bath Emporium for the fixtures, and I'm glad he did. My designer and i spent 2 hours with Teresa C., at the store, she listened to what we needed, the style and price range and came up with some great suggestions. So many options! She spent time ensuring all the various options were considered and that everything works well togeather.

In the end, except for tiles we bought just about everything at Bath Emporium. I'd definitely recommend them and Teresa C.

Rod B., Richmond Hill June 20, 2016
By Reginachan on Jun 07, 2016
My recent visit to Bath Emporium had been very beneficial and enjoyable. Your extensive showroom display provides me with much design ideas and selection. Teresa, Designer and Sales Consultant who helped me with my purchases is very professional, knowledgeable and provided very useful recommendations and practical advice. Overall, I am very impressed with her service and the quality of your products.
By mcb1961 on Mar 30, 2016
Theresa was wonderful to deal with. Knowledgable in all aspects of product required, features and cost benefits. Excellent service for availability and delivery. Very professional. I would recommend Theresa and Bath Emporium to anyone about to embark on a bathroom renovation. thank you Theresa for make this an efficient and smooth process.
By Helen33 on Mar 18, 2016
Teresa is an amazing sales consultant. Her client service and design knowledge
are incredible. Teresa's help with suggestions and expert advice was invaluable for our renovation projects. She is always very friendly and takes the time to understand what we are looking for and a pleasure to work with. The products we purchased from Bath Emporium based on Teresa's design advice have worked out beautifully.
Bath Emporium has excellent selection of quality products.
I definitely recommend especially Teresa Chen
and Bath Emporium.
By Allisonjclark on Nov 27, 2015
Amazing service, knowledgeable staff and excellent prices made shopping for kitchen fixtures an enjoyable experience! I would recommend Bath Emporium to friends and family.
By Scarlet Dove on Nov 19, 2015
Good design and fair price. Variety options made in Europe.
By Andykwong8 on Nov 08, 2015
Best bath store in the GTA.
By Qzqz2203692 on Nov 07, 2015
I bought lots of products from them. The sale services is very good
By elvina on Nov 06, 2015
I had an excellent service from sales person Teresa at Bath Emporium.
She was very helpful and knowledgeable with all my inquiries.
By cheungakc on Oct 30, 2015
The company has a vast array of bathroom accessories. The display is tastefully arranged. We were greatly impressed by the nice service received from Ms. Teresa all Chen. She is very knowledgeable about the products carried by your company. Teresa is both polite and patient in dealing with her customers. She is a fine representative of Bath Emporium.

Anthony Cheung.
By Jerry430 on Oct 26, 2015
I love this shop service so good
By vlam278 on Oct 26, 2015
I bought two vanities here in two separate occasions. Teresa was very professional and helpful in both cases. The product select is great. Would definitely recommend.
~ Vincent
By spayne on Oct 24, 2015
i am just writing to say what a great experience I had with Bath Emporium. I got the products I wanted at the price I wanted and the service was great. Teresa Chen is an amazing sales consultant. I am very happy with the service there.
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Bath Emporium is one of Canada’s largest retailers of quality name brand Bath and Kitchen product stores. We provide high-quality modern bathroom and kitchen products at a very inexpensive price range. All our products, come with a 30-day money-back guarantee, and everything we sell is fully covered by manufacturers' warranties.
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