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Ashton Service Group

140-4631 Shell Road, Richmond, BC
38 reviews
Business claimed Last updated: 2 months ago
About Ashton Service Group

We are a plumbing, heating, and air conditioning company that services, repairs and installs equipment and systems for commercial, industrial and residential buildings. We are an active participant in the community and is a member of the Richmond Chamber of Commerce. Go to full description...

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Ashton Service Group, Richmond Reviews (38)

38 reviews
5 Star
4 Star
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1 Star
By non-member77042 on Jul 19, 2014
I first encountered the Ashton team when they did "in kind" work for the Shower Power Program at St. Alban Church in Richmond, which is a shower and breakfast program for the homeless in Richmond. Ashton not only has a strong conviction to return to their community but they encourage all their employees to do the same. I called Ashton to replace three toilets in my home and Jason appeared at the appointed time. He was professional, courteous and nothing was too much trouble. He also recommended materials that were the level of products I was looking for. In fact he had to make two trips to wholesalers to get what I wanted. Nothing was too much trouble for him. And all the work is guaranteed for a year!! Thank you to the Ashton team!!
By non-member53989 on Jan 16, 2013
Top Service From Ashton
Over the past year I have had the opportunity to have Ashton work on two projects in my home; one related to water lines and the other to gas installations. I would highly recommend the Ashton Service Group to homeowners. Their employees are qualified professionals that ensure customer satisfaction. I would describe the company as providing quality service at a fair price point.
By non-member52115 on Nov 26, 2012
Ashton Service Group - Richmond, BC
I have never dealt with a company that was so professional in their dealing with customers as Ashton. ALL of their staff are super friendly and professional. Their installers were very concerned about cleanliness during the installation and cleaned up everywhere afterwards. I would recommend Ashton to anyone wanting plumbing or heating services.
By non-member52114 on Nov 22, 2012
Ashton Service group, Richmond
I recently replaced my furnace and used the Ashton Group. Bob came out to my house to go over various furnace types with me. I chose Ashton over the four other companies who quoted on my installation.They had the best information, everyone is very professional, from the office personel to the installers. Everyone was helpful. I would recommend contacting Ashton for any plumbing and heating requirements.
By Richmondites on Oct 20, 2012
Homeowners, Richmond
Bob came to our house to provide a quotation for a new furnace very soon after we first contacted Ashton Service Group in mid-August. As he spoke to us, we soon felt confident that he was providing the information we needed to make the correct choice of equipment. We had done considerable research regarding furnaces, and found Bob to be very forthcoming and knowledgeable about exactly what furnace and additional equipment would be appropriate and required for the size of our older house and the seasonal temperatures of the Lower Mainland. Ultimately, an appointment for installation on a date that was the most convenient for us was readily made with the office staff. The technicians, Jordan and Travis, arrived on time and with every tool and ladder needed to both remove the extremely elderly furnace and install the new one as well as the various amendments to our existing system. They were professional in their conduct, very efficient in getting the job done, and repeatedly cleaned the area during the process--they left no mess behind. Bob visited the site while Jordan and Travis were working to ensure that no issues had arisen. He also advised us regarding all the rebates that were available to us and how to apply for them, providing us with the information needed to submit our applications. We enthusiastically recommend Ashton Service Group.
By non-member46473 on Jul 18, 2012
Home Owner, Guy
Very professional.
By non-member43300 on Apr 30, 2012
The two service personnel from Ashton came to install our new hot water heater and despite less than ideal location did so very expertly and efficiently. They were extremely friendly & professional even going so far as to "MacGyver" a special tool to shut the water off outside & then replacing that plug with a more user friendly one. Also when my husband was having a very bad asthma attack they stopped what they were doing to make sure he was okay. I would not hesitate to recommend Ashton Service Group to anyone who is looking for a good, professional and efficient plumbing company.
By non-member42239 on Apr 08, 2012
Great product and service
Fortunate to have prompt, professional & talented team members of Ashton install a furnace in short order. Clearly the Best service I have encountered, restoring my confidence as a consumer. A credit to the community & well deserving recognition for Residential Heating Manager (Bob & Installers Lorne & Travis !!
By eric1 on Feb 07, 2012
eric berkefeld
work done on timely matter---impressed with Paul,s quick response and knowledge of what was needed and how to get it done with minimal disruption of our water service!!!good job and a fair price i believe!!
By non-member39456 on Jan 31, 2012
Serious water flow problem in our townhouse
We discovered a water flow problem in our newly purchased townhouse. After calling other plumbing companies who were clueless, we called Ashton Service Group. All of the office staff were great. Jan, the technician who came to our house, was skilled, professional and did a methodical diagnostic assessment with the goal of preventing any unnecessary fees. He resolved the problem quickly and discovered a problem with our fire sprinkler system in the process. Karen, in dispatch, connected us with a company they contract with for this service and then went the extra mile to ensure they gave us just as good service. We will use Ashton for any other work in our home and have already recommended them to everyone else in our new strata.

Roberta and Keith
Port Coquitlam, BC
By wgriffiths on Jan 09, 2012
Ashton Service Group
We were caught with a pressure tank failure over Christmas and despite 'phoning as late as 4:00 PM the new tank was installed by 8:00 PM - the installer was very friendly as was the office staff - kudos to you all ! - God Bless .... Bill & Bonnie Griffiths - New Westminster, BC
By non-member37850 on Dec 15, 2011
John Crompton
Excellent scheduling and arrival. Very professional and knowledgeable.
By non-member37607 on Dec 09, 2011
ashton service group
job well done! very professional and efficient. will gladly recommend them.
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Ashton Service Group has been serving Lower Mainland residents since 1987. With a commitment to old fashioned values and long term relationships, Ashton has earned an excellent reputation for quality workmanship and friendly personal service. Read our reviews online and find out for yourself. Every member of the Ashton team is hand picked for their skill and expertise. They are dedicated professionals who share the company's vision for excellence and customer service and are constantly upgrading their skills. We ensure 100% customer satisfaction by doing it right the first time every time. Plumbing, heating, gas Ashton does so much more so give us a call at 604-283-2383 !
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