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Rec Room Kids'Club & Daycare

1290 Pipeline Rd, Coquitlam, BC
3 reviews
Claim this business Last updated: Over a year ago

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Rec Room Kids'Club & Daycare, Coquitlam Reviews (3)

3 reviews
5 Star
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1 Star
By INTEGRITY on Oct 12, 2010
I have recently changed child care providers since Rec Room has increased their fees for the 4th time in 4 years and reduced their child care hours to 5:30pm pick up time (it was 6:30 or 7pm initially). They also introduced yoga and martial arts to their kids program which I initially felt justified the most expensive rates anywhere in the area. Soon after getting the kids involved in the program they decided to charge extra for those programs. The most dishonest thing about it is the rates are 125$ a month extra for martial arts and it is at the centre during the child care hours twice a week for time you are already paying for your child to be there. If your child is not in the extra programs, be prepared for them to feel left out because the Rec Room doesn't have anything exciting or fun planned as an alternative for the parents who can't manage the extra costs.

The Rec Room is all about "business" (money), not what is best for you and your family.

By angel2010 on Jul 01, 2010
REC ROOM KIDS'CLUB & DAYCARE Infant/ Toddler Room Stephanie has been badly treated children. She label the child. she does not loving, does not caring, does not respect child feelings, rdoes not ight for the child's age and effective disciplne.
By izzypop1978 on Jun 17, 2010
The management at this school/daycare are very, very unprofessional.

The teachers are excellent and genuine.

We attended the 2009/2010 preschool year for one child.
We were hoping to attend the 2010/2011 year for two of our children.

Here's why.....

The RecRoom, though somewhat pretentious, seemed like an appropriate choice for our family. Our choice was mostly based on location. Since we only operate one vehicle, we could walk.
We are a modest income family, and were hoping to register our other children at this school as well. Now we can't.

We were told to pay a certain fee for Summer Preschool. We wrote and signed cheques and got them in by the given deadline. A week later, all the parents were returned their post dated checks, the fees were hiked by 35%, and we were told if we wanted our kids to attend September classes, we HAD to attend Summer Preschool with the new fee schedule, or lose your spot. We felt handcuffed.
The September classes have been hiked as well by 20%, all within this week. (They say it's for HST cost's. Seems like a cash grab to us.)

Also, an added sting, two days later we were asked to participate in a fund raiser for new toys and equipment for outside ($4500 worth).

It seems to me, the RecRoom has too many fingers in different pies.

Yoga? Kids Martial Arts? Do you like the website?, it's all new this year. It doesn't come cheap. Ever hired models or a photographer? How about a Graphic Designer? (all costs thousands.) The old website was fine. (maybe you should have spent some of that money on new toys and equipment for outside!)

As well, in our newsletter, parents were informed a second location may be in the works because of the large wait-list for the RecRoom. We are given the option to "partner-in" for an investment with a return. No thanks.

For the RecRoom, it's less about "quality" and more about "quantity".

They boast about teaching kids manners and values.
Maybe they should acquire some for themselves first.

Too bad for the Teachers, they are fantastic.

In the end, it's our kids who loose out.
We have to break off relationships they had with their teachers, students and other families who attend the RecRoom.

That's when we try to explain to our kids why they can't go anymore. Sucks.
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