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Mermaid Pools and Hot Tubs

1373 Ogilvie Road, Ottawa, ON
104 reviews
Business claimed Last updated: today
Listed in: Pools , Hot Tubs
About Mermaid Pools and Hot Tubs

Mermaid Pools has been designing and installing swimming pools since 1965. We know pools and spas! Go to full description...

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Today: 11:00am - 4:00pm
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Mermaid Pools and Hot Tubs, Ottawa Reviews (104)

104 reviews
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1 Star
By Suzanne2016 on Sep 09, 2016
Pool purchase and install July 2016
Roxanne was an excellent salesperson. It was obvious that she knew the products, she answered all my questions and provided me with information to help me select the best pool for my family needs. Additionally, Roxanne provided contacts for water and electricity. Dominique arranged the installation and all went smoothly. Every person I spoke to at Mermaid Pools was polite and it is apparent that customer satisfaction is a priority.
Would definitely recommend Mermaid pools to my friends and family.
By michelebegg on Aug 07, 2016
Buying a pool
Buying our above ground pool with Roxanne Pilon was great. Very outgoing and friendly. Helped us to decide what pool and which equipment met our needs!
By Izborne on Jul 31, 2016
New above ground pool
Our experience with Mermaid was good as a whole. Roxanne was friendly and knowledgeable during our purchase. We did have a few communication difficulties but in the end we are very happy with our pool!! The service and installation teams were great.
By non-member118167 on Jul 21, 2016
In ground pool liner replacement
Just had our pool liner replaced and you guys were so great! You installed our pool in 1971 and this was the second liner replacement. I am so impressed how the new liner fit perfectly after all the years of damage by the powers of nature -- minor earthquakes, winter frost, and many liner leaks and subsequent repairs. YOu are the best in the pool business for sure!
Gwen Bhoi
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For over four decades, people in the National Capital Area and Outaouais have been getting into the swim of things thanks to Mermaid. Since 1965, we have sold and installed over 40,000 pools and spas, and continue to service what we sell.

We design and build in-ground pools, and we sell and install above-ground pools and hot tubs from leading manufacturers. We operate three conveniently located retail stores – two in Ottawa and one in Gatineau – each offering our complete line of pools, spas, accessories and suppliers.

Mermaid has won the Consumers’ Choice Gold Award for Ottawa swimming pool and hot tub suppliers every year since 1995. We have also won 13 national awards for design and construction from the Pool and Spa Institute of Canada. Mermaid is a past winner of the Better Business Bureau (BBB) Torch Award for Marketplace Ethics. Since 2008, Mermaid has been a Top Choice Award Winner.

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