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Since 1967, the Panasonic brand in Canada has become synonymous with high quality and dependability, from televisions to microwave ovens to batteries. To give you an idea about who we are, where we've Go to full description...
Panasonic Canada Inc, Mississauga Reviews (1)
Over all, this company needs to realize that if they claim to have a support service, they should have it working properly. A support phone that never gets answered is not support. Email that is not responded to is not support. The reason I buy from Dell is that if there is an issue, they have a phone line that is answered in less than five minutes and people who are helpful and get a resolution in less than 15 minutes total. My new Dell took 3 whole minutes to setup my Bluetooth connection.
I have worked in areas of customer service and know how frustrating a poor customer service experience can be. Most large companies are setup professionally, it is obvious that Panasonic has no idea of what Customer Service is, or how mission critical items such as this are. It was one of the worst cases of lack of support I have ever seen.