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Staples, Dartmouth Reviews (1)
Was having difficulty ordering a toner from the online pick-up in store option. Called the store several times and no one would answer. Went over to Staples and asked for help with the website to order a toner to pick up in store. Was directed to Kurt. He would not help without directing me to a computer with a kiosk to pay for the time. He said I needed the credit card that would pay for the item. I told him the credit card information and account information is on our business profile and he suggested I was trying to commit fraud. For a toner?! I had identification, the matching credit card information, login information, business card, etc. and he would not help. Extremely disappointed and displeased with how I was treated. Way to go Kurt, you did Staples proud.....
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STAPLES Business Depot is Canada's largest supplier of office supplies, business machines, office furniture and business services to small business and home office customers. The company is an everyday low price retailer and operates in every Canadian province under the banners STAPLES Business Depot and BUREAU EN GROS. The company's more than 11,500 employees are committed to making it easy to buy office products in more than 240 stores, by catalogue or online.