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Luv-A-Rug Services

445 Beta St., Victoria, BC
8 reviews
Business claimed Last updated: 6 months ago
About Luv-A-Rug Services

Wool area rug cleaning and repair specialist Go to full description...

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Luv-A-Rug Services , Victoria Reviews (8)

8 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By pattie on Dec 18, 2018
Great response to a problem
When I am evaluating a business, one of my main criteria is how the business responds to a problem. We recently rented a home rug cleaning machine from Luv-A-Rug. I had only been using it a couple of minutes when it died. I called Luv-A-Rug right away. Dusty scrambled to find a replacement machine for us AND offered us a free machine rental the next time we want to clean the rug. The replacement machine worked fine and our rug is bright again.

Yes, we were inconvenienced by the delay in finishing the cleaning and the extra trip into town (we live some distance out), but Luv-A-Rug did everything possible to make up for the inconvenience, and did so in the spirit of top-rate customer service.
By Leslie Rimmer on Aug 08, 2016
The name says it all!
The name of this little shop certainly sums up what they're all about. Not only very friendly staff but they are also very knowledgeable regarding their products and how to care for your carpet. I would highly recommend this business.

Oh, and I loved the plastic example of the spilled glass of red wine! Of course, this has NEVER happened to us...

Leslie Rimmer & Terry Gough
By non-member124924 on Jun 29, 2016
Beautiful rugs again
I am very pleased with the job that LuvARug did in cleaning and repairing my rugs.
Although it took a little longer in time for the work to be completed, I have no complaints at all about the service and the end product. I will definitely use LuvARug again and will recommend them to friends who need rugs cleaned
By klstorr on Jun 22, 2016
Job well done
I am very pleased with the work Luv a Rug did for me. I knew my rugs needed cleaning after raising 3 boys and 2 dogs, but living on Salt Spring Island the act of getting them to the cleaner never got itself pulled together. Dusty was on the island so he picked them up for me and organized the return as well. My rugs look fantastic, feel great under foot and the colours are fresh. I’m already for the next generation.
By non-member73028 on Jun 18, 2014
great service!!
we will be back.
By non-member72926 on Jun 13, 2014
Great Service
I've been taking rugs to them for three years and they always do a great job and deliver on time.
By non-member72766 on Jun 07, 2014
Best carpet cleaning
I took my very large wall to wall basement carpet in to be cleaned after it was flooded the second time. Luv-A_Rug did a better job at cleaning it than a steam cleaning I did after it was flooded the first time.
By non-member71866 on May 16, 2014
boat carpet
I have a 35' classic wooden Chriscraft boat and the loose carpet was very soiled from last season. I relized at the last moment that the carpet was embarrasingly soiled so I took it to Luv a rug for a proper full cleaning. I asked if they could get it done in a 3 day window and they surprised me when they said yes. A special thanks to Dusty, Shane and the rest of the team for getting the carpet cleaner then I have seen in years.

Bon Voyage.

Cecil Donavan

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CALL US NOW FOR A FREE ESTIMATE. Bring your rugs to our convenient location where we will unload your rugs or ask for our pick-up and delivery service. ASK ABOUT OUR GUARANTEED PET ODOUR CONTROL. Luv a rug is proud to be a Wool Safe company. We lovingly clean and repair all types of rugs from hand knotted natural fibre rugs including wool and even silk! All rugs are pre-tested for colourfastness and shrinkage to custom matches your rug to the safest and most effective process. Luv-A-Rug has all methods of cleaning from full washing to complete dry cleaning with NO CHEMICALS. We NEVER wash your rug in a tub or machine with other client’s rugs so there is no cross contamination from pet accidents and colour bleeding to damage your rugs. We also clean tapestries, animal skins, flokatti rugs, boat tops, sails, horse rugs, teddy bears, cushions, luggage and more (just ask us). Services include: cleaning, washing, repairs, protective finishes, appraisals and carpet binding. For more details come to our website.
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