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At Brampton Hardwood Floors, we take pride in having the widest selection of in stock quality hardwood, engineered, and laminate flooring, making us the largest hardwood flooring retailer in Ontario. Go to full description...
Brampton Hardwood Floors Ltd. , Brampton Reviews (84)
I went back to the store the next day and I explained the situation to the clerk (#1) at the desk and before I could finish explaining, another clerk (#2) starts to speak to clerk (#1) in Punjabi. I asked clerk (#2) to speak English since clerk (#1) understand and speaks English. Clerk (#2) states she was at the store yesterday and she is aware of the situation. I then say to her I still want to know what you are saying because it pertains to me. She then turned to me and states that the item that I need is out of stock. I asked her if she can have someone look thoroughly because the worker that was in yesterday told me to come back today due to the fact sometimes items are misplace. She rudely told me to have a seat and she will call the warehouse. 15 minutes later she informed me that the item is out of stock and it can’t be re-order because it’s an end of the line item. I was disappointed knowing my options were limited it’s either use another color to finish the floor or buy new laminated floors. I went to the warehouse department and I asked the warehouse staff to look for the boxes of laminated floors. To my surprise he told me he found one box of the laminated floor that I wanted and he had informed clerk (#2) of his findings via telephone. I went back to the office to pay for the one box that the warehouse staff found. Clerk (#2) got really upset and states the one box the worker found is sold and she can’t sell it to me. I told her unless she can show me a sales receipt I don’t believe her. She called for the warehouse staff to come to the office and took him aside to speak to him in her language (Punjabi). Both of them went to the warehouse and 10 minutes later she came back and informed me it’s the wrong color the warehouse staff showed me. I told her that can’t be correct because I have a picture of the box the warehouse staff found. She then states she doesn’t care and if I continue to disrupt the store she is going to call the police. I told her she can proceed to call the police and clerk (#1) intervened and asked me to check the box again. My contractor was also with me and he too saw the first box that the warehouse staff found. We went to look at the box again and right away we noticed that the box of laminated floor was replaced and it didn’t match the picture on my phone. I asked for clerk (#2)’s and the manger’s name and no one in the store would furnish the information, it appears they are all afraid of her. At this time I felt so appalled and angry I left the store.
Clerk (#2) is unprofessional, disrespectful, intimidating and has bizarre behaviour. Canada is a democratic country and the store is a public store. Therefore, you can’t choose who you want to sell your merchandise to. If you want to operate your business in that way, by all means go private. I will be filing a report with Better Business Bureau and sue for discrimination.
From start to finish the guys at Brampton hardwood floors Ltd helped with recommendations as to what materials would be best to achieve the best results. The price was right, the materials were problem free and the buying experience was no stress.We are so happy with the results . The living room is next and there is no question as to where we will go.
We originally went to Brampton hardwood floors Ltd to buy hardwood floor for our kitchen. A friend of ours used them for a huge remodel and was thrilled, so we decided to buy our floor from them. THEN... another friend who lays flooring discouraged us from going to them, and instead gave us another company. We decided to go with the other company because our friend was in the construction business and we thought we should follow his recommendation. What a mistake!!! The other company sold their flooring at much higher rates in comparison to Brampton hardwood floors Ltd.
The guy who helped us was friendly, helpful and cared about what kind of floor we need because we have large dogs in a heavy traffic area. Definitely Brampton hardwood floors Ltd gets my vote!
I had hardwood floors already on my floor. I didn’t know where my original contractor got them from. Brampton hardwood floors Ltd was the only place that I was able to find that hardwood flooring. I was very happy. It was my first purchase from them. I had a great interaction with their sales rep. Brampton hardwood floors Ltd did a fantastic job of returning the load and tracking down the actual size that was wanted. They went ahead and took care of everything, charging me for it and contacting the other locations to package this stuff and have it ready for me.
We got a distressed bamboo floor from Brampton hardwood floors Ltd . We actually never considered bamboo, but when their sales staff showed us its features and benefits, we went with it. They were really helpful and we liked their offering in the store. We then hired a team for the installation, which went easy. The quality of the flooring was really good. I like the way it looks.
Wife and I had never tackled flooring before, it's our first chance that we are going to do flooring work. Someone suggested us Brampton hardwood floors Ltd. We were quite confused that which one is better to go with. Manager and staff of Brampton hardwood floors Ltd are very helpful and knowledgeable. They give us right suggestions after listening to our need that what we want.
Results are just marvellous. Brampton hardwood floors Ltd, thanks to you, your manager and your whole staff.
We were very pleased with our purchase of laminate flooring for 2 rooms. They were installed yesterday and they look beautiful! We originally purchased flooring from a different store and after delivery we were told they couldn't be installed.
After returning the entire order we ended up in your. We were assured there would be no problems . The installers were great too! They found a pair of diamond earrings that we thought were long lost and we were impressed with their honesty and integrity in bringing them to our attention immediately. The earrings were my mother's and meant a great deal to me. Overall, we had a great experience and would not hesitate to recommend your store to my friends and family! Please relay this message to your staff. Thanks.
I am a interior designer. I went to the house of one of my client for interior designing. There I got shocked after seeing so good flooring. It's unbelievable.
It's really tough to design interior according to the flooring. I did my job and house is looking like a dream home. I asked him that from where they purchased the flooring. They recommended the Brampton hardwood floors Ltd.
After it I also apply hardwood flooring in my house too. Great feelings.