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Alliance Van Lines Inc

100 Gloucester St, 488, Ottawa, ON
23 reviews
Business claimed Last updated: 6 months ago
Listed in: Movers
About Alliance Van Lines Inc

Alliance Van Lines is committed to providing relocation services built on trust and integrity. We know that your move is unique to you. As a professional household carrier, our customized approach to relocating your belongings is crafter to meet your unique needs. Alliance Van Lines team being on Go to full description...

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Alliance Van Lines Inc, Ottawa Reviews (23)

23 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By Sbrendan on Jun 06, 2019
Alliance - amazing team
This will sound ridiculous, but moving with these guys was fun. The setup was stressful. I had 7 days notice to pack up my 3BR house and move. And I couldn't take any time off work. The best decision I made in the process was re-connecting with the folks at Alliance VL, who had moved me years before. Professional, fast, reliable, expert. Great communication, and honest. When the day came, the team they brought was careful and friendly. I couldn't have had a better experience, and can't recommend them enough.
By burns791 on Apr 08, 2019
Alliance Move
They were very helpful and happy to answer any questions I had prior to the move, and I was able to reach someone quickly when I called. Each person I spoke to was courteous and professional. My sales person that I dealt with was Nelly and Anne.
Their costs were not as high as I expected, especially for the services they provide. I shopped around a bit before I decided to call, so I was aware of what competitors were charging when I got their prices.
The quote was very accurate in comparison to what I had to pay and I loved the fact that they accepted email transfers as a payment option. Delivery was on time (within the promised dates) and dispatch had called me at least twice to confirm everything which I found very informative.
I didn't run into any problems in any of my dealings with them so it's safe to say that they are a group of good people who simply want to do a great job by sending their customers away as happy people.
By slittle1981 on Mar 06, 2019
Alliance VL
I was directed to use Alliance Van Lines by a consultant for my company. I was relocating from Trenton, ON to Richmond, BC. I was coordinating everything with the office from Richmond while Alliance was working with my husband in Ontario during our transition between the provinces. I was very happy with the service we received and would recommend Alliance for anyone having to move across the country. Very satisfied with my experience and it's possible I will have to relocate at another time and my first call will be to Alliance.
By ninamarsh771 on Jan 08, 2019
Alliance for my move
Being a senior and being on a limited budget I was very clear in my needs and what was being shipped. I received a quote with all the services that were advertised and how many days it would take to get me my stuff. Everything arrived on time and within the time frames and the pricing came within about $200 of what was quoted. I am thoroughly impressed with the services and the clarity that they provided. Kudos Alliance Van Line. I would really recommend them.
By sapdeekbassi3 on Mar 26, 2018
Alberta to Montreal - Our Move
Moves are very stressful, especially when you move from a city where not that many companies travel to. I moved from Sexsmith, AB to Montreal and made lots of research and there very few companies were able to make the move and Alliance Van Lines was one of them and had the best price among those others. They didn’t just throw numbers at us, they actually sent me a form to fill out and gave me an accurate quote. I realized that I had more weight than I thought originally and at least I was prepared. I am also happy to report that at the end the move was a bit more, but that’s because we decided to bring our bike with us (handling fee).
The move was so easy that I didn't even notice it how it passed. Movers were very polite, customer service was great and very accurate with the details and their estimates. Delivery was done in about 16 days from the pickup. I worked with Mike most of the move but the entire staff is very friend at customer service. We had a few chips and a castor for a bedframe missing, but we are in a midst of a claim and they are being very understanding and compromising. Very happy with the service and recommended Alliance.
By stephaniegavin083 on Mar 13, 2018
USA Move to NJ
Our belongings arrived within the 2 week time frame given (moved from Midland, ON to New Jersey area). The two gentleman (can't remember thier names) that moved our furniture in were outstanding they wouldn't let us do a thing i basically pointed to where stuff was to go. They were very professional and super friendly. All of our items arrived in one piece except for one very cheap book case, which they apologized for and offered to pay for a new one. I was EXTREMLEY satisfied with the company and would recommend them in a heart beat. The company was great from beginning to end. Mike (Michael) was very personalble & friendly when it came to the quote and then confirming the job. He explained customs process and was very informative. He was professional and very dilegent. I called around to alot of different companies and got alot of quotes, Alliance Van lines was by far the best and they were great to deal with.
By grewinskib on Mar 01, 2018
Alliance Movers
This was a great experience. I moved from Trenton to the Saint-Quentin, NB. I was quoted a price and when I called before the move and removed a few boxes and items the price was adjusted down. They were easy to get in touch with also. Tony, who was in charge the day of the move, was great. They came on time and everything was packed so carefully. I was impressed. Even though they got great reviews I was nervous because of all the horror stories you hear about movers. I had nothing to fear. It was so easy. I requested Tony to deliver my belongings also – but it was a different team (which turned out to be great as well). They let me know the day before the delivery and office called the day before before to let me know their arrival time. I could not have imagined a better move. The best thing was that the head office (Ottawa) was very responsive and could even be reached after hours and on the weekend. I worked with Michael during the quoting process and he was very nice and explained everything. He even brought up good points for packing and offered for us to purchase some covers for our sofas.
You cannot go wrong with these guys. Great!
By abdelh88 on Jan 11, 2018
alliance move
I had to move across the country for my job and had to book my move last minute. I am a professor so I had to leave my family behind and coordinate all of this via email. I was not packed to say the least but when the truck and men arrived they helped my wife and kids pack some of my things into boxes. They told me I would be charged for this and they were really helpful. My sales rep (Michael) took the time to review my moving inventory and gave me a quote. I was shocked and happy at the same time when that didn’t change at billing time.. My rep who is also the local Ontario manager Michael gave me my cost for packing which was fair. To be honest I had no choice. My family was not in a position to pack everything on their own. Needless to say I was very happy with the service. There were some delays during the move, but I was always in communication with Michael and he kept me updated on when delivery would take place. When the trailer arrived, Michael called me first thing and sent an exclusive truck for next day delivery. So aside from this 2-3 day delay, I was impressed. Keep in mind that they say departure date and not delivery dates – that was my only surprise during this.
By paulinez1980 on Dec 21, 2017
My parents move
I co-ordinated a move for my parents from Toronto, ON to Vancouver, BC, they are elderly so I wanted to make sure I choose a company that would make their move as stress free as possible. I received a quote from Alliance and spoke with Michael. I expressed my concerns and they told me they would take good care of our move. Michael followed up and got an inventoy of the move and revised the quote. He made sure we were good with the price before we were ok. I book my move with them and when the truck arrived to pick up the goods the men were great! My parents and I felt very good about our decision. There was some damage to some of the bedroom furniture but other than that this was a great move. The best part is that the final cost was very close to the quote. I did not want any unplanned surprises for my parents so that was definitely a relief. GOOD JOB!!
By jennifer25 on Dec 15, 2017
Nice move
When the men arrived they were extremely efficient. They wrapped all of my furniture items in special blankets. They made sure everything was bubble wrapped including my grandmothers special plate. Runners were provided to cover the floors as well as it was muddy that day.
My move was from Portage La Prairie, MB to Burnaby in British Columbia. The guy who I dealt with Alliance was Michael and he was nice to deal with. I was very service but he was able to answer all of my questions.
The truck arrived a day late because of a weather storm, but they did call me and notify me which was nice. I was a bit upset but the managers at the head office were accommodating.
They sent me a form to fill out with a good estimate. I was satisfied to pay that. At the end we paid exactly what was quoted originally plus taxes and a month and a half of storage. This was very pleasing to me as I was afraid of bad surprises. All in all I would call them again when I need to go back to Manitoba.
By chrismukhtar72 on Nov 29, 2017
Alliance Van Lines movers
I had recently moved with Alliance Van Lines and I promised to take a few minutes and report on the experience either way. I am very happy to report that the service was very good and what you would expect from a moving company. I have moved several times across the country and I have had my share of bad movers and goods coming damaged and delayed and good movers but at a very high price.
I have to say that I did receive an initial general quote that was very low. I contacted my rep Michael who took the time and actually informed me that the quote may increase. I filled out an inventory form and got a revised quote. The final cost was exactly the quote plus taxes. We agreed to pay for 2 mattress covers and 1 wardrobe box – and that was the only thing that was extra. I was pleasantly surprised.
We moved from Kenora, ON to Montreal and the goods were picked up on September 12 and delivered this past weekend on November 25. They even included storage for us.
Great service from these folks, especially kudos to Michael.
By splatt120 on Jun 06, 2017
House move to Saskatoon, SK
Just had a shipment move from Saskatoon to Brampton. We were satisfied over all. They gave us a span of pick up dates for the pick up, and we were so worried as we didn’t get an exact pick up date. But everything turned out good. We called closer to the dates and verified and were satisfied with the immediate response. The crew were very good. They wrapped everything and offered us mattress covers to purchase.
Had to store my stuff in their storage – then when we were ready to receive the stuff we called and got the stuff delivered in 2 days. Glad to say that the quote was a few dollars more and that’s cause we bought some packing stuff.
Delivery was quick – less than 45 min. Everything made it in one piece. There was a damaged light bulb in the hall way of the condo but it wasn’t a biggie as they took care of it. Over all I wouldn’t mind using them again. PS. My reps were Jane and Steve.
By brianadams3312 on May 18, 2017
Sudbury - Trenton Move
Jane @ Alliance Van Lines was very pleasant to deal with. My move was from Sudbury to Trenton area. We had a small cottage there and we sold it. Needed to move a few beds, dresser and boxes back to our house. We were very satisfied with the movers at both end. The driver arrived and I was worried about who would help him but local help arrived shortly. At delivery, two young men arrived who were very patient. We had a small issue with the payment as I forgot I had to be there with the card, but thankfully the boys had another delivery in the area, and they let me go back and forth. I appreciate their level of service. However, none of this would be possible with Janes and Matt’s help.
By bolton9137 on May 04, 2017
Canada to US Move
Jane who was my sales girl from Alliance asked me to write a quick review for the website and I happily agreed. It was a pretty simple move from Victoria, BC New Jersey area (I am a student here). I did all my own packing, just couldn’t have been bothered to haul everything. I emailed, got a response right away, called and booked the next day, had movers a couple days later. My hockey bag came a little worse for wear, but everything inside was ok. All in all I wouldn’t hesitate to recommend Alliance.
By nancy218 on Apr 28, 2017
Great move for 1 piece
My grandmother recently passed away and I inherited a beautiful china cabinet. When I called Alliance the reassured me my cabinet would be in good hands. When the movers arrived the head mover Ahmet was great. He wrapped the cabinet very carefully for me and made sure it was safe. I felt really comfortable with them. When my cabinet arrived the men unwrapped it for me and took away all of the extra bubble wrap and garbage. There was a small scratch on the back of the cabinet but no one sees the back anyway. I was really impressed. Thanks again!
By michellehuang333 on Apr 26, 2017
U-Haul vs Professional Movers
I was looking into my options on how to move my daughter back home. I thought the cheapest option would be a U-Haul until I spoke with Alliance. They explained the pricing to me and it turns out the price is much cheaper than doing it myself. They walked me through the moving process and were very patient with me; this was my first time using a professional moving company. My stuff arrived when they said it would in Halifax and the driver Alex was so professional. I will never do another move myself again. Thanks for everything!
By olgab on Apr 19, 2017
Great Job
I am a very nervous person and the thought of moving terrified me especially moving across the country. When I found Alliance I felt comfortable but still nervous. I had my personal moving consultant that helped me for our move from Scarborough, ON to Aurora, IL. She was so patient with me and made sure I understood how the move works. The guys that picked up my stuff were very nice. One of them was named Jason. What a nice guy. I can’t thank them enough for what they did for me.
By gagnon87 on Apr 12, 2017
US Move
I am a single father of 2 young children and I work full time. This move was very important to my family. I received lots of quotes from companies but when I called Alliance and spoke with Ivy and Cathy she made me feel so comfortable and relaxed. I didn’t have much time to plan my move but my rep made the moving process so easy. Everything I called someone was always there to help me with my questions. I don’t know what I would have done without them. PS. The move was from Trenton, ON to New Jersey, NY.
By jscourt on Apr 02, 2017
Great move
Great service! We just moved this weekend from Windsor, ON to Montreal, QC and the crew was fantastic. The main guy was strong and very polite. I will write another more thorough review when i can, but i am very impressed with Alliance. Wouldnt hesitate to recommend them.
By pothier478 on Mar 23, 2017
I moved from my apartment with a very narrow stair case. I was worried about the walls and any scratches or dents. The head mover Jason was very careful and made sure my furniture was wrapped in the special blankets so the walls would not get damaged. I have some pretty heavy furniture and it was a very hot day but those guys always had a smile on their face. I was really impressed on how fast they worked in the heat. If I have to move again I will be calling Alliance Van Lines again!
By markrobbins333 on Mar 16, 2017
Moved from Windsor to Ottawa
Moved on March 10, 2017 from Windsor, ON to Ottawa, ON. I was very pleased with the crew on both ends and the office staff. Everyone was very responsive and great to deal with. Quote and final price was only $89.00 difference. Many thanks to Ivy and the rest of the office staff. I would not hesitate to use them again.
By marcushunter443 on Mar 10, 2017
Had issues...but company is working to resolve them
We got tons of quote for our move from Sackville, NB to Toronto area. We chose to move with Alliance and we were happy with our choice. The customer service was great, and the staff was very pleasant. Always very responsive and honest. I had to move out by certain dates and they weren't making it - but dispatch called me and worked it out so that we could still be out on time.
Long story short, we arrived to Ontario and our stuff was already here and in storage. We accepted delivery early February (2.5 months in storage).
Although the guys were trying to be very careful they did damage a cabinet and our glass from the coffee table was damaged. They asked me to submit a claim form which I did. Took a bit to get a response, but they didnt ignore the claim and we settled.
I did not purchase coverage through them and it was my error - but despite all this they worked to resolve it. I signed an agreement so I can discuss the settlement, but it was fair.
All in all i will give them a 4/5 due to the responsive team at all times - even when there were issues. They are easy to reach, easy to talk to and actually call back when they say they will.
By samandeep544 on Mar 06, 2017
Cross Country Movers
I booked my cross country move with Alliance Van Lines. I have moved a lot over the past several years with my job and this company was amazing. My sales representative Ivy was incredible. I had a lot of questions and she was happy to answer all quickly. I was really impressed! My shipment arrived in great condition and the men were great at both end. I couldnu2019t ask for a better move. I will definitely use them again which Iu2019m sure will be sooner than later.

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Why Alliance Van Lines is right for you? Alliance Van Lines is committed to providing relocation services built on trust and integrity. We know that your move is unique to you. As a professional household carrier, our customized approach to relocating your belongings is crafter to meet your unique needs. Alliance Van Lines team being one of the largest carriers in North America will work with your needs and plans to ensure a smooth transition. Our relocation specialists are trained to treat all relocations with care, response and attention that they deserve. At Alliance Van Lines we offer each and every relocation a customized approach:

o Professional courteous and caring relocation specialist o Courteous, caring and professional crew o Exceptional Customer Service o A written quote and moving reservation o Protection of your household goods o Open communication during your moving process o A dedicated relocation specialist

When choosing Alliance Van Lines - your satisfaction is our goal. You can expect only higher standards and personal approach from one of the top moving companies in North America. Simply give us a call, and we will guide you through your move.

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