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Enercare

2160 Thurston Drive, Ottawa, ON
23 reviews
Business claimed Last updated: 10 months ago
About Enercare

Enercare Ottawa: Furnaces, Air Conditioners, Hot Water Heater, Tankless Units, Ductless Splits, Fireplaces, Plumbing, Water Treatment and Indoor Air Quality. Our fully-licensed, technicians will diagnose and provide written quotes for parts and service at your Ottawa home or business. Rent a furnace or boiler for Your Ottawa Home or Business. You can rent a furnace or boiler, we can repair your furnace or boiler or you can purchase a new furnace or boiler. We will come to your Ottawa home or business and diagnose your furnace, provide a written quote for parts and service. Our fully-licensed, furnace and boiler experts will call ahead so you don't‚ have to wait in all day. Enercare's after-sales service and warranties will give you peace of mind knowing you'll be taken care of long after the installation of your new furnace or boiler is complete. Buy, Rent & Maintain Your AC in Ottawa. HVAC Ottawa Business. With Enercare, you can rent, repair or replace your central air conditioning. Cooling protection plans provide parts and labour coverage for when your air conditioner breaks down and the sun doesn’t. With over 700 licensed technicians performing over 600,000 maintenance and service calls every year, we're experienced and know what needs to get done to ensure your family's comfort. Great Warranty on Ottawa Plumbing Parts & Labour\nWe back our work with a 30 day labour and 12 months part warranty, and provide free repeat calls for the same problem for the first 30 days after the repair. Enercare will fix your plumbing issue in your Ottawa home - whether it's a clogged toilet, a leaky faucet, a broken sump pump, or most other plumbing inconveniences - professionally and quickly. Our plumbers will arrive with the parts they'll likely need to finish the job. Rent, Fix &/or Maintain Your Water Heater or Softener in Ottawa. Talk to Us About Water Treatment. Your Ottawa home's hot water should be worry-free. That's why we offer high-efficiency water heaters designed to do one thing: work so well you don't have to think about them. When renting your water heater you won't need to worry about additional costs. Remove the layer of film that hard water can leave on your skin and hair by using a water softener. Water Softening Filter Systems. Tap into purified drinking water with whole home or point-of-use reverse osmosis systems (RO). Go to full description...

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Today: 00:00 - 23:59
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Enercare, Ottawa Reviews (23)

4.6
23 reviews
5 Star
19
4 Star
2
3 Star
0
2 Star
0
1 Star
2
By clolsen on Oct 10, 2019
Water Heater Replacement
I needed a new water tank as a condition for the sale of my house. The 2 technicians that enercare sent out told me that the duct work was not up to the 2007 code changes and I would need new duct work, a new furnace and I needed to move an electrical outlet. They red tagged both my water tank and my furnace. I had another HVAC company come out and they noticed that the duct work was actually pulled over so that it looked like it wasn't up to code. I will never trust another service company again and I certainly will never deal with enercare again. This was criminal and deserves less than 1 star.
By karenlk on Aug 02, 2019
Duct cleaning
Jacques and Logan cleaned our ducts. He explained and took pictures of everything he did. Also advised me when to next have it done. Very courteous, professional and efficient. I would highly recommend these two!
By lafleurjulie45 on Mar 13, 2019
Thank you very much for the great service presented today!
Pierre Prud'Homme (Service Technician) has been your employee presenting himself at my place today to fix the problem related to "water pressure". He found the problem, fixed it in a confident and calm way and presented himself with polite and friendly manners.
I appreciate it very much!
Thank you!!
By belairrita on Mar 08, 2019
Furnace problem solved by Norm
We arrived home to find our furnace off and promptly called Enercare and they sent Norm to solve the problem.He was very professional and friendly and he also explained everything he was doing and actually taught me quite a few things about the furnace.
Thank you Norm!
By ronmcgee on Feb 13, 2019
Furnace Repair-very pleased with service
I had a phantom noise coming from my furnace. The noise was frequent throughout the day when the burners fired up but was always absent when a technician was on site. Norm the technician listened to my description and by a process of deduction narrowed down possible causes. A part was replaced, the noise was eliminated. Thanks Norm for getting to the bottom of my problem. I also appreciate your overall professionalism, helpfulness and friendly customer service

Many thanks,
Ron McGee
By non-member148324 on Oct 03, 2018
Furnace Service - wasn't working
Our furnace was not coming on after the summer. I called Enercare and an immediate appointment was arranged. The service technician, Norm Rollin, called and arrived on time, did a complete review of the furnace, saw immediately what was wrong and repaired it. He could easily have left immediately after ensuring that it was working but he stayed, did a complete checkup of the furnace, adjusted the levels to their optimum settings and then taped the joints on the ducts, showed me how to do that and ensured that everything was perfect prior to leaving. An outstanding employee of Enercare.
By non-member145247 on Jul 06, 2018
Water Heater Replacement
We decided to change out our water heater due to age. Danny McLeod came to conduct the pre-inspection of the unit, piping and exhaust. He was thorough and provided information in an understandable manner. The visit was pleasant, non-stressful and provided helpful information for our preparation to have the new water heater installed. I have no hesitation recommending Enercare and Danny to anyone who is considering or must have a unit changed. Great client services!
By non-member140981 on Jun 20, 2018
Air conditioner check-up
On June 19th, 2018 we had our annual air conditioner check-up. Technician Shiela T. performed the work. She did a very thorough and quality work. I would definitely have Shiela do the work again.
By C. Dubeau on Jun 02, 2018
Danny McLeod
An excellent service received from Danny.
Hope to get him again next maintenance check.
By dellam on Apr 03, 2018
Enercare Service contract
Once again I have had my furnace given the anual service. Marc Andre provided the service and although I had told him that this had occurred many times before he completed the service and by nightime we realize that only the fan is working. I really am getting very frustrated by the quality of service we receive. Cost of the service contract is not cheap and you expect the servicing to be done properly. To top it off when you phone to get another service call you always have to wait till the next day. There is no such thing as an emergency service.
By Rod Harper on Mar 29, 2018
Great service
Both Bryan MacDonald and Carrie Van Sickle arrived plumply.They were very pleasant but professional, I was very please with their service and advice and explanations.
By Marienajm5 on Mar 28, 2018
Marie Najm
Today I had a scheduled appointment for furnace maintenance, well for the first time I must say that I was very satisfied and greatful for the job they have done, very dedicated and very professional answering all the question I have and more, job very well done , thanks to mark- Andre and Alex for there excellent work they have done, I will definitely recommend enercare for all my friends and family, thanks again for a job well done by Mark and Alex
By Newt on Mar 22, 2018
Enercare.....excellent service
My parents had called Enercare for servicing their de humidifier on their furnace , they thought they would have to replace it.......the technician Mr. Brian MacDonald verified certain items which just needed to be adjusted and suggesting to do minor maintenance.......
Mr. MacDonald took the time to explain and show what to verify .....he is very professional and very impressed by his work ethic......
By non-member140647 on Mar 22, 2018
furnace care
Norm Rollin came to check on a furnace issue. He was polite, efficient and informative. He made the necessary repairs, advised of what was needed going forward and made sure that everything was neatly done. He was conscientious and made sure that everything was as tidy as when he arrived. Much appreciated.
By Neal Petersen on Mar 09, 2018
Furnace Maintenance
Norm Rollins changed a Furnace part under warantee. He was very efficient and courteous. He also offered helpful suggestions to improve both heating and air conditioning systems. Thank you for the service.
By David Haley on Mar 07, 2018
Furnace Replacement
The worst thing a home owner wants to here is that their furnace has to be either fixed at a costly amount or replaced; however, 11 years after installing our Trane Furnace the heat exchangers were cracked.
The very next morning we had Enercare technicians Jeff and Jamie show up with a new Carrier Furnace. They were both friendly, respected our property; explained what they were doing, completed the work in a timely manner and answered all of our questions to our satisfaction.


By Linda on Feb 23, 2018
Maintenance on furnace
The service provided for the maintenance of our furnace was very satisfactory. Norm Rollin is a very courteous gentleman and professional.
By mckenziepresley on Feb 23, 2018
Thanks Norm
Our water heater went out today. I called Enercare and within 1 1/2 hrs, the technician arrived. Norm Rollin diagnosed the problem right away, ignition problems, and within an hour we were up and running again.
My only problem will be explaining to my wife that there ever was a problem because we were looked after so quickly.
Thanks again!
By Ginette on Oct 27, 2017
Fireplace maintenance
We are extremely satisfied and pleased with the service Norm Rollin provided with the maintenance of our fireplace. He is a very professional, and caring service technician. Norm took the time to explain to us how to maintain our fireplace, he cleaned and checked the interior and the exterior of our fireplace very efficiently. The fireplace looks and operates like new, Norm gave it a special touch. We will be asking to have Norm Rollin service our fireplace and furnace next fall.
Best Regards,
Oscar & Ginette Lépine
By brentvachon on Oct 25, 2017
Maintenance.
Today Oct 24 2017 I had my Trane furnace cleaned. As the maintenance guy, Danny McLoed started looking at things he noticed water formation on the top part of the furnace.
Doesn't look to good he said. He then opened the front of the unit and noticed a small crack in the heat exchanger. He took his small camera and went inside the small opening and found another crack with corrosion. Then he told me the furnace was to be shut down.
He finnished the maintenance part and tagged the furnace. He also have me some options on another furnace.
Great job Danny McLeod. Very honest and trustworthy.
He gave me a contact to reach.
I called Brian Thorpe. With no hesitation he said he would be there later that afternoon. He was quick. Have me different options and I'm no time out new furnace will be installed in 2 days from now. Now that's great service from 2 great quys doing a great job.
Here is the funny part.
9 years ago I had the same situation. And the same 2 guys did the same job that they just did. What are the odds of that?
Anyway, I would recommend these two guys Danny and Brian to anyone.
Thanks again guys. Vey well done.
By Stephen Weatherall on Jul 06, 2017
Good A/C Service
Pierre P. was here today to perform annual service on the A/C unit. Very friendly and professional service provided.
Thanks Pierre.
By hawleyjudith on Jul 01, 2017
good service
you service technician Pierre Prud'Homme came to do my cooling maintenance and was very friendly and efficient. Thanks J. Hawley
By aarenau18 on Jun 30, 2017
Enercare A/C Maintanence -A good technician makes the difference
Pierre Prud'Homme - arrived to service my air conditioner. It was raining, but he was still conscientious and diligent in his efforts to provide excellent service. He did a thorough job and even noticed that our hot water tank was venting the hot air into the room. On his recommendation, we unblocked one of the basement vents which fixed the problem.

Pierre, thanks for a job well done.

Additional business details

Enercare Ottawa: Furnaces, Air Conditioners, Hot Water Heater, Tankless Units, Ductless Splits, Fireplaces, Plumbing, Water Treatment and Indoor Air Quality. Our fully-licensed, technicians will diagnose and provide written quotes for parts and service at your Ottawa home or business. Rent a furnace or boiler for Your Ottawa Home or Business. You can rent a furnace or boiler, we can repair your furnace or boiler or you can purchase a new furnace or boiler. We will come to your Ottawa home or business and diagnose your furnace, provide a written quote for parts and service. Our fully-licensed, furnace and boiler experts will call ahead so you don't‚ have to wait in all day. Enercare's after-sales service and warranties will give you peace of mind knowing you'll be taken care of long after the installation of your new furnace or boiler is complete. Buy, Rent & Maintain Your AC in Ottawa. HVAC Ottawa Business. With Enercare, you can rent, repair or replace your central air conditioning. Cooling protection plans provide parts and labour coverage for when your air conditioner breaks down and the sun doesn’t. With over 700 licensed technicians performing over 600,000 maintenance and service calls every year, we're experienced and know what needs to get done to ensure your family's comfort. Great Warranty on Ottawa Plumbing Parts & Labour\nWe back our work with a 30 day labour and 12 months part warranty, and provide free repeat calls for the same problem for the first 30 days after the repair. Enercare will fix your plumbing issue in your Ottawa home - whether it's a clogged toilet, a leaky faucet, a broken sump pump, or most other plumbing inconveniences - professionally and quickly. Our plumbers will arrive with the parts they'll likely need to finish the job. Rent, Fix &/or Maintain Your Water Heater or Softener in Ottawa. Talk to Us About Water Treatment. Your Ottawa home's hot water should be worry-free. That's why we offer high-efficiency water heaters designed to do one thing: work so well you don't have to think about them. When renting your water heater you won't need to worry about additional costs. Remove the layer of film that hard water can leave on your skin and hair by using a water softener. Water Softening Filter Systems. Tap into purified drinking water with whole home or point-of-use reverse osmosis systems (RO).
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