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Public Storage


900 reviews
Claim this business Last updated: Over a year ago
Listed in: Self Storage

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4.9
900 reviews
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900 Reviews
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900 Reviews
By Susan Kwong on Oct 08, 2025
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I had an amazing experience with the staff, Zul and Quamar! They took the time to walk me through the available units and explained everything in detail. Their patience, professionalism, and willingness to answer all my questions made the whole process smooth and stress-free. I truly appreciated the time and care they put into helping me—highly recommended!
By Hamza M on Oct 02, 2025
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Great storage, nice, clean and well managed! The owners are very helpful and courteous. Had to move back to the area and they helped organized a unit for me in no time. 10/10 would recommend.
By jock isenhardt on Oct 02, 2025
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Clean facilities. Well organized. Friendly and professional staff. Great Richmond Hill location in convenient spot near Highway #404 access. Safe industrial commercial environment only 2 minute drive to upper middle class, residential subdivisions. Ideal for corporate relocation clients in need of short term or longterm storage facilities which are organized and managed to fulfill the moving /storage needs of demanding clientele. A good choice. Jock I.
By Shannon W on Sep 22, 2025
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Great experience at this location where my family had one of the rental units for a number of years. It was a pleasure speaking with Zul as she made the process to change owners of the rental unit, set up pre authorized payment and vacate the unit simple and easy. Would use them again should the need arise. The storage facility itself was well maintained and all the items stored there were in excellent condition upon removal. Thanks again!
By Thermokill Admin on Sep 22, 2025
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I’m really glad I discovered this storage facility. The staff here are genuinely kind and took the time to calmly explain everything to me. They helped me find the perfect storage unit and the right size for my needs. I highly recommend this place, first and foremost because of their outstanding customer service. Everything was handled quickly and smoothly, even though I was in a rush and it was late in the day. Truly a great experience!
ُThermokill Inc.
By kamand esmaeili on Sep 16, 2025
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We’ve been using this storage facility for some time and couldn’t be happier with the service. Recently, we upgraded to a larger unit, and the whole process was smooth and stress-free. The facility is clean, well-maintained, and secure, which gives us peace of mind.

A special thank you to Zul, who has been incredibly helpful throughout our experience. SHe’s professional, attentive, and always goes the extra mile to make sure everything is taken care of.

Highly recommend this place if you’re looking for reliable storage with excellent customer service!
By Sümeyra Ebrar Tanıl on Aug 23, 2025
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Overall, I was very satisfied with the service I received from Public Storage, the friendly and attentive staff, the cleanliness and organization of the units, and the pricing. Even though I missed my payment date without realizing it, they followed up with me kindly, and I was given the chance to make a late payment without any penalties. During this process, Zul and Quamar assisted me, and we also had a very pleasant conversation. Both of them were very attentive and friendly. I am now considering renting a yearly storage unit, and I will definitely choose Public Storage again!
By Carey Takeda on Aug 15, 2025
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The services are great! Staff are kind and helpful all the time. Easy for access with good deals.
By Huseyn on Mar 20, 2025
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I want to thank both Quamar and Zulfigar for their service today. Being a hesitant as it was my first time renting a storage, both of them were very patients and kind. They took their time to explain and make sure I understand everything before signing. They showed me the storage units and were extremely professional in the entire process. You can tell that these people are very knowledgeable and will advise you appropriately based on your needs. Overall, it was a really a great service and I would recommend.
By Maria Alavi on Mar 08, 2025
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rented a storage unit from this team, and my experience was absolutely fantastic! Their customer service was excellent, and their professionalism was truly impressive. The entire process was so smooth and efficient that I completely lost track of time while handling my paperwork. Highly recommend
By Candice Kwong on Mar 05, 2025
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Public storage has the best and most reliable service. The storage is very well maintained, clean and safe. I went to the 30 Brodie Dr Richmond Hill location. The managers are excellent. The are very knowledgeable and very friendly. They provided the best suggestions based on your need and everything is very well explained. I definitely recommend Public Storage.
By David Ngai on Feb 27, 2025
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Location was very clean and staff was very friendly and knowledgeable. I want to thank Zul, who helped me with the rental process. She is very sweet, kind and eager to answer all my questions. Highly recommend this location!
By Paul on Feb 09, 2025
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Ms. Zul and Mr. Qumar are absolutely amazing and help me out a lot. They answered all my questions and helped me find the perfect storage unit. I arrived a bit late and close to the close time, they still help finish the rental process. I highly recommend this Public Storage, a great experience!
By MW Will on Jan 24, 2025
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Good location, clean and well maintained facilities. Staffs , Zul and the gentleman who show me the facilities (sorry forgot how to spell your name ) are friendly quick responds and helpful. Strongly recommended this location
By Hamid Ech on Jan 15, 2025
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The staff are very friendly and helpful. They take pride in their work. It is a well-lighted and clean facility. I would certainly recommend it to anyone who needs this kind of storage space.
By Wesley Cheuk on Jan 06, 2025
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Staff at this location is extremely helpful and kind. Zul assisted me with 2 storage units. she was knowledgeable and very thorough. She gave us great recommendation. Highly recommended.
By Gilda Breda on Dec 29, 2024
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The facility is clean and safe. The only concern had to do with the constant yearly fee hikes. It became unaffordable. Other than that I highly recommend it as a storage space.
By Larry Kozyrev on Dec 24, 2024
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Great location, very very clean. The management is great and easy to deal with. They both were very helpful through the entire time. I would definately use their service again if needed. I highly recommend them.
By Yiren Shen on Dec 12, 2024
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We had really good experience with the staffs(Zul and Quamar are really friendly and professional ) . I arrived a bit late and close to the close time, they still help finish the rental process. Highly recommended!
By Jennifer Tang on Dec 02, 2024
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We had amazing experience with the staff (Her name is Zul) today. She is so knowledgeable and helpful. We would definitely recommend this locker location to anyone who we know.
By Stephen Duke on Nov 26, 2024
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The storage facility is well-maintained and tidy. The service is excellent, and Zul, the property manager, has been exceptionally kind and supportive in assisting with my storage needs.
By Marvin Au on Nov 07, 2024
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Very friendly and helpful service at the office. Storage unit also had high security measures. Would recommend public storage for those who need some extra storage space!
By Joshua Lau on Nov 03, 2024
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Fantastic location for my moving and storage needs! Staff was phenomenal. They were educated and guided me through the facility and suggested the perfect unit for me to move into while we were selling our home. Facilities are clean, heated and cooled. Security features in place so you don't have to worry. Highly Recommended!
By Corinne Malca on Oct 13, 2024
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Great service and facility well kept, clean and wilth everything needed to make it easy to access. Such amazing team that helped during my move day. Zul was very pleasant and professional, reassured me that move is stressful enough and she would be there to help in anyway she can which she absolutely did.
Highly recommended.
Thank you!
By Patty Chan on Oct 08, 2024
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Zul was a great help from the very beginning. She and her husband took the time to explain and show me the premises. I would highly recommend them!
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